Rfxcom conflict with plugwise USB

[Malosa]

What can i do? Plugwise uses also the same USB driver , sometimes iT switch port and the rfxcom becomes offline.... And also the plugwise USB.. So i need to manual add the port

Regards

[b_weijenberg]

The RFXCOM is directly connected to a Windows 7 system?

Did you install the latest FTDI drivers?
http://www.ftdichip.com/FTDrivers.htm

[Malosa]

yes i did , its on a windows 7 system 64bit

sometimes it changes the ports random....

The RFXCOM is directly connected to a Windows 7 system?

Did you install the latest FTDI drivers?
http://www.ftdichip.com/FTDrivers.htm

[Malosa]

plugwise uses the same drivers...

after a restart or in a couple of days it changes my 2 ports.. i really dont know how to get rid of it


regards

[b_weijenberg]

You run Windows7 on a system and not on a Virtual Machine?

Is Serial Enumerator selected for the RFXCOM and Plugwise USB ports?
Check Device Manager - Properties - Advanced - Serial Enumerator

[Malosa]

hi bert ,

yes its already checked.. on both
im running it on a normal server no virtual machine


but i delete it again and try to reinstall it and see if it works

regards

You run Windows7 on a system and not on a Virtual Machine?

Is Serial Enumerator selected for the RFXCOM and Plugwise USB ports?
Check Device Manager - Properties - Advanced - Serial Enumerator

[b_weijenberg]

This is a driver problem so you don't need to reinstall Homeseer or the RFXCOM plug-in.

Is Plugwise also using the FTDI driver?

Try to remove both USB ports from the system and select also delete of the driver.
Disconnect both USB cables.
Now install the latest FTDI driver: http://www.ftdichip.com/FTDrivers.htm
Connect Plugwise and after that the RFXCOM.

If plugwise is also using the FTDI and you still have a problem please contact FTDI support.

[Malosa]

no i reinstalled the drivers not homeseer..
but like now it seems to work fine , if i get any poblems i put it here , but i wil also contact FTDI support , but i think i solved it..

lets see in a couple of days

This is a driver problem so you don't need to reinstall Homeseer or the RFXCOM plug-in.

Is Plugwise also using the FTDI driver?

Try to remove both USB ports from the system and select also delete of the driver.
Disconnect both USB cables.
Now install the latest FTDI driver: http://www.ftdichip.com/FTDrivers.htm
Connect Plugwise and after that the RFXCOM.

If plugwise is also using the FTDI and you still have a problem please contact FTDI support.

[Malosa]

Hi bert

It still works , so it solved the problem

Regards

[Malosa]

Hi ,

today i got again that port error ,everything went offline rfxcon and plugwise changed ports..

i hope there is a fix

because i didn't touch anything


Event viewer

Driver Management has concluded the process to add Service FTDIBUS for Device Instance ID USB\VID_0403&PID_6001\8&B43B0DB&0&4 with the following status: 0. 

Driver Management concluded the process to install driver FileRepository\ftdibus.inf_amd64_neutral_746fa8d115243de2\ftdibus.inf for Device Instance ID USB\VID_0403&PID_6001\8&B43B0DB&0&4 with the following status: 0x0. 

Driver Management has concluded the process to add Service FTSER2K for Device Instance ID FTDIBUS\VID_0403+PID_6001+8&B43B0DB&0&2\0000 with the following status: 0. 

Driver Management concluded the process to install driver FileRepository\ftdiport.inf_amd64_neutral_3aae158a0d1c18e3\ftdiport.inf for Device Instance ID FTDIBUS\VID_0403+PID_6001+8&B43B0DB&0&4\0000 with the following status: 0x0. 

[b_weijenberg]

I'm sorry but I can't help you with this problem as the problem is not related to the RFXCOM plug-in or RFXCOM device.

Is plugwise also using the FTDI?
In that case contact FTDI support.
If plugwise does not use the FTDI please contact plugwise.

[Malosa]

ok thanks , i wil do that