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    License file problems.

    Hi there,

    Hope you can help... I've just downloaded mcsTemperature, when I go to register the plugin, I get a warning 'Registration Error! Bad License File.'

    The log looks like this...

    22/12/2007 00:37:01 - Error - License file mcsTemperature.lf does not exist
    22/12/2007 00:37:04 - Error - License file mcsTemperature.lf does not exist
    22/12/2007 00:37:07 - Error - License file mcsTemperature.lf does not exist
    22/12/2007 00:37:07 - Error - (1) Unable to initialize interface mcsTemperature :Either no license or trial has expired
    22/12/2007 00:37:07 - Info - Finished initializing plug-in mcsTemperature
    22/12/2007 00:37:07 - Error - License file mcsTemperature.lf does not exist
    22/12/2007 00:37:49 - Error - License file mcsTemperature.lf does not exist


    I can see the .lf file sitting in it's directory under updates2\mcstemperature5.7.0.3\ but it doesn't seem to be working.

    Any thoughts?

    Thanks in advance,

    Hugh

    #2
    All licensing is handled by HST with a Help Desk Support ticket. If you do not have sucess with the help desk then there is a way to license via mcsSprinklers.com.

    Comment


      #3
      The .lf files need to be in the ..\config directory.

      Bill

      Comment


        #4
        Thanks for the help folks... turns out the .lf hadn't made it to the config directory... I'm guessing that having manually installed the package after the 3rd automatic attempt (installer kept freezing up), moving the .lf would have been the final stage.

        Thanks again for the speedy response..

        Happy Holidays,

        Hugh

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