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  • switched computer - charts won't appear

    Hi. I moved hs to a new computer, and copied the config for ultra1wire2, put in the plugin, and everything works but the charts.

    The status page shows the database is online, and it shows inserts.

    However, when I click Charts and then click Build Chart it just says "Refresh complete" with no chart. I've tried all the time ranges, etc.

    Thank you.

    Seth

  • #2
    My assumption is your new computer is running Windows 8 and/or IE 10 or greater. If that is the case, then you need to set compatibility view mode in order to view the flash based charts.

    From within your browser, select Tools > Compatibility View Settings

    Note: Ultra1Wire3 HSPI for HomeSeer3 was re-written to use an HTML 5 based charting program and does not require setting Compatibility View on your browser.

    Regards,
    Ultrajones
    Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

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    • #3
      Yes, of course that was it. Thank you for the quick response.

      Seth

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