"Request failed, error RTSP/1.0 500 Internal Server Error"

Michel replied

November 25, 2018, 08:46 AM
Added info.

After installing this plug-in I ran into the same "Request failed, error RTSP/1.0 500 Internal Server Error" error. The above event approach does fix the iTunes DAAP/Airplay Speak potential conflict but I was not to keen on turning-off Windows Firewall as described earlier.

In my case, on W7, the solution was to leave the Firewall ON then "Allow a program or feature through Windows Firewall" in "Control Panel\All Control Panel Items\Windows Firewall" and add "HSPI_Airplay_Speak.exe" to "Home/Work (Private)"

Regards.
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spud replied

June 14, 2016, 09:22 AM
Originally posted by Rvtravlr View Post

Spud,
I am also experiencing this error. I enabled the plugin and while listening to iTunes DAAP, my Philips AirPlay speakers pause for the speak event, although nothing is spoken, and then resume playing music. I did set a 3 second delay in ITunes DAAP.

Do you use the "Pause iTunes when HS is speaking" feature from the iTunes DAAP plug-in?
This feature does not play well with Airplay Speakers because even when iTunes is paused it's still own the connection to the Airplay Speaker for some time, preventing the AirplaySpeak plug-in to send anything. So I would set this feature to No and I would use the :"Event Before" and "Event After" settings from the AirplaySpeak config to disable/enable the speaker before/after the TTS is sent, see screenshots below:

Originally posted by Rvtravlr View Post

When I list the HS speakers in the advanced section of the speak event, only my computer is listed as a client.

This is expected, the Airplay speakers do not appear as standard HS speakers, you to manually enter their name if you want to target a specific one.
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Rvtravlr replied

June 12, 2016, 09:10 PM
Spud,

I am also experiencing this error. I enabled the plugin and while listening to iTunes DAAP, my Philips AirPlay speakers pause for the speak event, although nothing is spoken, and then resume playing music. I did set a 3 second delay in ITunes DAAP.

When I list the HS speakers in the advanced section of the speak event, only my computer is listed as a client.

When looking at the configure of AirPlay Speak, all AirPlay speakers are listed.

Really hope you have some advice to get the plugin working (I already paid for it).

Thank you,

Michael

Here is a snippet of my log file:

Jun-12 6:26:25 PM AirplaySpeak DEBUG RECORD rtsp://192.168.0.2/1203614567 RTSP/1.0 CSeq: 3 Session: 1 Range: npt=0- RTP-Info: seq=862;rtptime=27384 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: 5EE64C59ECE4F1C9
Jun-12 6:26:25 PM AirplaySpeak DEBUG Audio-Jack-Status, connected; type=analog
Jun-12 6:26:25 PM AirplaySpeak DEBUG Server, AirTunes/103.2
Jun-12 6:26:25 PM AirplaySpeak DEBUG Transport, RTP/AVP/UDP;unicast;mode=record;server_port=1225;control_port=1226;t iming_port=1227
Jun-12 6:26:25 PM AirplaySpeak DEBUG CSeq, 2
Jun-12 6:26:25 PM AirplaySpeak DEBUG Session, 1
Jun-12 6:26:24 PM AirplaySpeak DEBUG SETUP rtsp://192.168.0.2/1203614567 RTSP/1.0 CSeq: 2 Transport: RTP/AVP/UDP;unicast;interleaved=0-1;mode=record;control_port=60773;timing_port=60772 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: 5EE64C59ECE4F1C9
Jun-12 6:26:24 PM AirplaySpeak DEBUG Server, AirTunes/103.2
Jun-12 6:26:24 PM AirplaySpeak DEBUG CSeq, 1
Jun-12 6:26:24 PM AirplaySpeak DEBUG ANNOUNCE rtsp://192.168.0.2/1203614567 RTSP/1.0 CSeq: 1 Content-Type: application/sdp Content-Length: 182 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: 5EE64C59ECE4F1C9 v=0 o=iTunes 1203614567 0 IN IP4 192.168.0.2 s=iTunes c=IN IP4 192.168.0.254 t=0 0 m=audio 0 RTP/AVP 96 a=rtpmap:96 AppleLossless a=fmtp:96 352 0 16 40 10 14 2 255 0 0 44100
Jun-12 6:26:24 PM AirplaySpeak DEBUG 13 Speaker.Reset() gets the lock
Jun-12 6:26:24 PM AirplaySpeak DEBUG 13 Speaker.Reset()
Jun-12 6:26:24 PM AirplaySpeak DEBUG Stack: at RTSPClient.ExecRequest(String Cmd, String ContentType, String Content, WebHeaderCollection hds, Boolean GetResponse, String& returnCode, Boolean parseHeaderOnError) at RTSPClient.Record(Int32 rtpseq, Int32 rtptime) at RAOPClient.Connect() at HSPI_AIRPLAY_SPEAK.Speaker.Reset()
Jun-12 6:26:24 PM AirplaySpeak INFO Connection to Living Room Speaker (192.168.0.147:1024) failed: Request failed, error RTSP/1.0 500 Internal Server Error
Jun-12 6:26:18 PM Z-Wave Device: Sensors Loft Motion Sensor Set to On/Open/Motion
Jun-12 6:26:08 PM Z-Wave Scenes Office Wall Plug Central Scene signal received, requesting status.
Jun-12 6:26:08 PM Z-Wave Device: Scenes Office Wall Plug Central Scene Set to 2000
Jun-12 6:26:07 PM Z-Wave Ceiling Fans Office Ceiling Fan signal received, requesting status.
Jun-12 6:26:07 PM Z-Wave Scenes Office Ceiling Fan Lights Central Scene signal received, requesting status.
Jun-12 6:26:07 PM Z-Wave Device: Scenes Office Ceiling Fan Lights Central Scene Set to 2000
Jun-12 6:26:04 PM Z-Wave Device: Sensors Office Motion Sensor Set to On/Open/Motion
Jun-12 6:25:52 PM AirplaySpeak DEBUG RECORD rtsp://192.168.0.2/3072581376 RTSP/1.0 CSeq: 3 Session: 1 Range: npt=0- RTP-Info: seq=987;rtptime=19840 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: B80BBD8CA4293AAA
Jun-12 6:25:52 PM AirplaySpeak DEBUG Audio-Jack-Status, connected; type=analog
Jun-12 6:25:52 PM AirplaySpeak DEBUG Server, AirTunes/103.2
Jun-12 6:25:52 PM AirplaySpeak DEBUG Transport, RTP/AVP/UDP;unicast;mode=record;server_port=1245;control_port=1246;t iming_port=1247
Jun-12 6:25:52 PM AirplaySpeak DEBUG CSeq, 2
Jun-12 6:25:52 PM AirplaySpeak DEBUG Session, 1
Jun-12 6:25:51 PM AirplaySpeak DEBUG SETUP rtsp://192.168.0.2/3072581376 RTSP/1.0 CSeq: 2 Transport: RTP/AVP/UDP;unicast;interleaved=0-1;mode=record;control_port=60770;timing_port=60769 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: B80BBD8CA4293AAA
Jun-12 6:25:51 PM AirplaySpeak DEBUG Server, AirTunes/103.2
Jun-12 6:25:51 PM AirplaySpeak DEBUG CSeq, 1
Jun-12 6:25:51 PM AirplaySpeak DEBUG ANNOUNCE rtsp://192.168.0.2/3072581376 RTSP/1.0 CSeq: 1 Content-Type: application/sdp Content-Length: 182 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: B80BBD8CA4293AAA v=0 o=iTunes 3072581376 0 IN IP4 192.168.0.2 s=iTunes c=IN IP4 192.168.0.147 t=0 0 m=audio 0 RTP/AVP 96 a=rtpmap:96 AppleLossless a=fmtp:96 352 0 16 40 10 14 2 255 0 0 44100
Jun-12 6:25:51 PM AirplaySpeak DEBUG 13 Speaker.Reset() gets the lock
Jun-12 6:25:51 PM AirplaySpeak DEBUG 13 Speaker.Reset()
Jun-12 6:25:51 PM AirplaySpeak DEBUG Stack: at RTSPClient.ExecRequest(String Cmd, String ContentType, String Content, WebHeaderCollection hds, Boolean GetResponse, String& returnCode, Boolean parseHeaderOnError) at RTSPClient.Record(Int32 rtpseq, Int32 rtptime) at RAOPClient.Connect() at HSPI_AIRPLAY_SPEAK.Speaker.Reset()
Jun-12 6:25:51 PM AirplaySpeak INFO Connection to Guest Room Speaker (192.168.0.127:1024) failed: Request failed, error RTSP/1.0 500 Internal Server Error
Jun-12 6:25:18 PM AirplaySpeak DEBUG RECORD rtsp://192.168.0.2/0511141897 RTSP/1.0 CSeq: 3 Session: 1 Range: npt=0- RTP-Info: seq=1058;rtptime=20646 User-Agent: iTunes/7.6.2 ( Windows;N Client-Instance: 548CB989D3A453C1
Jun-12 6:25:18 PM AirplaySpeak DEBUG Audio-Jack-Status, connected; type=analog
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spud replied

April 26, 2016, 02:30 PM
I have recently bought an AppleTV 4th generation, and I have made a fix for this "500 Internal Server Error".

Please test version 3.0.0.9 available here
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Lee_L replied

February 25, 2016, 12:07 PM
Originally posted by spud View Post

Do you still get the following message on your AppleTV? "This AirPlay connection requires iOS 7.1 or later, OS X 10.9.2 or later, or iTunes 11.2 or later."

did you try to change the "Require Device Verification" setting like explained in the link?

I only get the "This AirPlay connection requires iOS 7.1 or later, OS X 10.9.2 or later, or iTunes 11.2 or later." when I choose a password or pass code in the Apple TV. It does not show that message when no security is selected.

I have "Require Device Verification" setting to "OFF" in the Apple TV. I just tried it again and get this in the log:

Feb-25 11:09:57 AirplaySpeak DEBUG 18 Speaker.AfterSend()
Feb-25 11:09:57 AirplaySpeak DEBUG 18 Speaker.SendSample() gets lock
Feb-25 11:09:57 AirplaySpeak DEBUG 18 Speaker.SendSample()
Feb-25 11:09:57 AirplaySpeak DEBUG 18 Speaker.BeforeSend()
Feb-25 11:09:57 AirplaySpeak DEBUG Stack: at RTSPClient.ExecRequest(String Cmd, String ContentType, String Content, WebHeaderCollection hds, Boolean GetResponse, String& returnCode, Boolean parseHeaderOnError) at RTSPClient.Setup(Int32 controlport, Int32 timingport) at RAOPClient.Connect() at HSPI_AIRPLAY_SPEAK.Speaker.Reset()
Feb-25 11:09:57 AirplaySpeak INFO Connection to Apple TV (192.168.1.226:7000) failed: Request failed, error RTSP/1.0 500 Internal Server Error
Feb-25 11:09:25 AirplaySpeak DEBUG SETUP rtsp://192.168.1.10/3060732017 RTSP/1.0 CSeq: 2 Transport: RTP/AVP/UDP;unicast;interleaved=0-1;mode=record;control_port=50522;timing_port=50521 User-Agent: iTunes/4.6 (Macintosh; U; PPC Mac OS X 10.3) Client-Instance: 1B2FBD5FC48A8279
Feb-25 11:09:25 AirplaySpeak DEBUG Server, AirTunes/268.1
Feb-25 11:09:25 AirplaySpeak DEBUG CSeq, 1
Feb-25 11:09:25 AirplaySpeak DEBUG ANNOUNCE rtsp://192.168.1.10/3060732017 RTSP/1.0 CSeq: 1 Content-Type: application/sdp Content-Length: 183 User-Agent: iTunes/4.6 (Macintosh; U; PPC Mac OS X 10.3) Client-Instance: 1B2FBD5FC48A8279 v=0 o=iTunes 3060732017 0 IN IP4 192.168.1.10 s=iTunes c=IN IP4 192.168.1.226 t=0 0 m=audio 0 RTP/AVP 96 a=rtpmap:96 AppleLossless a=fmtp:96 352 0 16 40 10 14 2 255 0 0 44100
Feb-25 11:09:25 AirplaySpeak DEBUG 18 Speaker.Reset() gets the lock
Feb-25 11:09:25 AirplaySpeak DEBUG 18 Speaker.Reset()
Feb-25 11:09:25 AirplaySpeak DEBUG 9 Speaker.AfterSend()
Feb-25 11:09:25 AirplaySpeak DEBUG 9 Speaker.SendSample() gets lock
Feb-25 11:09:25 AirplaySpeak DEBUG 9 Speaker.SendSample()
Feb-25 11:09:25 AirplaySpeak DEBUG 9 Speaker.BeforeSend()
Feb-25 11:09:25 AirplaySpeak DEBUG Stack: at RTSPClient.ExecRequest(String Cmd, String ContentType, String Content, WebHeaderCollection hds, Boolean GetResponse, String& returnCode, Boolean parseHeaderOnError) at RTSPClient.Setup(Int32 controlport, Int32 timingport) at RAOPClient.Connect() at HSPI_AIRPLAY_SPEAK.Speaker.Reset()
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spud replied

February 23, 2016, 07:07 PM
Do you still get the following message on your AppleTV? "This AirPlay connection requires iOS 7.1 or later, OS X 10.9.2 or later, or iTunes 11.2 or later."

did you try to change the "Require Device Verification" setting like explained in the link?
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Lee_L replied

February 23, 2016, 07:02 PM
Originally posted by spud View Post

this is not the same error, in your last logs you got:

Code:

failed: Request failed, error RTSP/1.0 403 Forbidden

in the first one you posted it was

Code:

failed: Request failed, error RTSP/1.0 500 Internal Server Error

so, what did you change exactly?
do you have a password set for Airplay?

I did not have a password at first and got the 500 error. Setup a password (in plugin and Apple TV) and got the 403 error. Disabled the password in Apple TV and plugin and still receive 403 error. I restarted plugin after each change.
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spud replied

February 23, 2016, 06:58 PM
this is not the same error, in your last logs you got:

Code:

failed: Request failed, error RTSP/1.0 403 Forbidden

in the first one you posted it was

Code:

failed: Request failed, error RTSP/1.0 500 Internal Server Error

so, what did you change exactly?
do you have a password set for Airplay?
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Lee_L replied

February 23, 2016, 05:52 PM
I have security disabled on the Apple TV for AirPlay. Here's the log file when I have a voice announcement sent:

Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.AfterSend()
Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.SendSample() gets lock
Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.SendSample()
Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.BeforeSend()
Feb-23 16:53:48 AirplaySpeak DEBUG Stack: at RTSPClient.ExecRequest(String Cmd, String ContentType, String Content, WebHeaderCollection hds, Boolean GetResponse, String& returnCode, Boolean parseHeaderOnError) at RTSPClient.AnnounceSDP(String SDP) at RAOPClient.Connect() at HSPI_AIRPLAY_SPEAK.Speaker.Reset()
Feb-23 16:53:48 AirplaySpeak INFO Connection to Apple TV (192.168.1.226:7000) failed: Request failed, error RTSP/1.0 403 Forbidden
Feb-23 16:53:48 AirplaySpeak DEBUG ANNOUNCE rtsp://192.168.1.10/4172482044 RTSP/1.0 CSeq: 2 Content-Type: application/sdp Content-Length: 183 User-Agent: iTunes/4.6 (Macintosh; U; PPC Mac OS X 10.3) Client-Instance: CC38C324857E22C6 v=0 o=iTunes 4172482044 0 IN IP4 192.168.1.10 s=iTunes c=IN IP4 192.168.1.226 t=0 0 m=audio 0 RTP/AVP 96 a=rtpmap:96 AppleLossless a=fmtp:96 352 0 16 40 10 14 2 255 0 0 44100
Feb-23 16:53:48 AirplaySpeak DEBUG CSeq, 1
Feb-23 16:53:48 AirplaySpeak DEBUG Server, AirTunes/268.1
Feb-23 16:53:48 AirplaySpeak DEBUG Content-Length, 0
Feb-23 16:53:48 AirplaySpeak DEBUG OPTIONS * RTSP/1.0 CSeq: 1 User-Agent: iTunes/4.6 (Macintosh; U; PPC Mac OS X 10.3) Client-Instance: CC38C324857E22C6
Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.Reset() gets the lock
Feb-23 16:53:48 AirplaySpeak DEBUG 15 Speaker.Reset()
Feb-23 16:53:48 TTS Speak: ():It's time for Decklin to go to bed.
Feb-23 16:53:48 AirplaySpeak INFO (Apple TV): It's time for Decklin to go to bed.
Feb-23 16:53:47 Event Event Trigger "Time Triggered Declans Bed Time"
Feb-23 16:53:47 Event Event Time Triggered Declans Bed Time triggered by the event page 'Run' button.
Feb-23 16:51:36 AirplaySpeak DEBUG vv = '2'
Feb-23 16:51:36 AirplaySpeak DEBUG vs = '268.1'
Feb-23 16:51:36 AirplaySpeak DEBUG vn = '65537'
Feb-23 16:51:36 AirplaySpeak DEBUG tp = 'UDP'
Feb-23 16:51:36 AirplaySpeak DEBUG pk = '689b12a147951c0ec2eb5ecd272d4501e7a1ae4a42c4dd4434f04058fc8 9c099'
Feb-23 16:51:36 AirplaySpeak DEBUG am = 'AppleTV5,3'
Feb-23 16:51:36 AirplaySpeak DEBUG md = '0,1,2'
Feb-23 16:51:36 AirplaySpeak DEBUG sf = '0x244'
Feb-23 16:51:36 AirplaySpeak DEBUG ft = '0x5A7FFFF7,0xDE'
Feb-23 16:51:36 AirplaySpeak DEBUG et = '0,3,5'
Feb-23 16:51:36 AirplaySpeak DEBUG da = 'true'
Feb-23 16:51:36 AirplaySpeak DEBUG cn = '0,1,2,3'
Feb-23 16:51:36 AirplaySpeak DEBUG TXT Records =
Feb-23 16:51:36 AirplaySpeak INFO Resolved Service: C869CD296EDE - Apple TV - 192.168.1.226 - 7000
Feb-23 16:51:36 Plug-In Finished initializing plug-in AirplaySpeak
Feb-23 16:51:36 AirplaySpeak INFO Found Service: C869CD296EDE@Apple TV
Feb-23 16:51:36 AirplaySpeak INFO AirplaySpeak version 3.0.0.5
Feb-23 16:51:36 Info Plugin AirplaySpeak has connected. IP:127.0.0.1:61477
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spud replied

February 23, 2016, 05:33 PM
just found this: http://help.airsquirrels.com/support...quires-ios-7-1

please try to turn off the "Require Device Verification" setting, and let me know if it helps.
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spud replied

February 23, 2016, 05:23 PM
Originally posted by Lee_L View Post

I should add, this is on a new Apple TV. Also, the Apple TV displays a message stating:

Device Requirements
This AirPlay connection requires iOS 7.1 or later, OS X 10.9.2 or later, or iTunes 11.2 or later.

I have never tested it with the new AppleTV
Could you set the log level to debug, then restart the plugin, and please post here the lines logged when the plugin discovers your AppleTV. Thanks
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Lee_L replied

February 23, 2016, 04:45 PM
I should add, this is on a new Apple TV. Also, the Apple TV displays a message stating:

Device Requirements
This AirPlay connection requires iOS 7.1 or later, OS X 10.9.2 or later, or iTunes 11.2 or later.
Leave a comment:
Lee_L replied

February 23, 2016, 04:37 PM
I am getting the same error on my system.

From the error log:

Feb-23 15:40:39 AirplaySpeak INFO Connection to Apple TV (192.168.1.226:7000) failed: Request failed, error RTSP/1.0 500 Internal Server Error
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syzygy replied

February 4, 2016, 02:16 PM
czfyjf: Did you ever figure this out?
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czfyjf replied

March 25, 2014, 07:55 PM
This is HS3 ver. 3.0.0.68; AirplaySpeak ver. 3.0.0.4.

It worked on my old server (WHS). It was running older beta versions of HS3 and AirplaySpeak (I migrated sometime in December, and am just getting to this issue).

New server is a WHS 2011 VM running on VMware ESXi 5.5. The Windows Firewall is completely disabled in the server VM. No anti-virus loaded during these tests.

I have attached two files that were captured after a clean restart. I then executed an &hs.speak command from the control panel resulting in the errors you see in the files.

Thanks in advance for your help.
Attached Files

Event Log.txt (20.7 KB, 18 views)

AirplaySpeak Debug Window.txt (7.4 KB, 9 views)
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Announcement

"Request failed, error RTSP/1.0 500 Internal Server Error"

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