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  • Error installing BLTVGuide

    Hi Bob,

    Just upgraded to HS3 .130 and tried installing BLTVGuide. The update fails with the following info in my HS logs:

    Code:
    Oct-12 11:33:46 AM	 	Updater	Install/Update of package BLTVGuide failed.
    Oct-12 11:33:46 AM	 	Updater Error	Installation of package BLTVGuide failed. Try disabling the plugin first, then re-try the update.
    Oct-12 11:33:46 AM	 	Updater	Error, package file not found: C:\Program Files\HomeSeer HS3\Updates3\BLTVGuide1.0.13.0\favorite.gif
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\images\BLTVGuide\favorite.gif
    Oct-12 11:33:46 AM	 	Updater	Making dir: C:\Program Files\HomeSeer HS3\html\images\BLTVGuide\
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\searchPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\accountsPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\usersPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\schedulePage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\remindersPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\optionsPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\currentRemindersPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\lineupsPage.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\Images\webInterface.jpg
    Oct-12 11:33:46 AM	 	Updater	Copying file: C:\Program Files\HomeSeer HS3\html\BLHelp\BLTVGuide\BLTVGuide_Help.asp
    Oct-12 11:33:45 AM	 	Updater	Installing package BLTVGuide
    Oct-12 11:33:45 AM	 	Updater	Update HSPI_BLTVGuide.exe downloaded successfully
    Oct-12 11:33:16 AM	 	Updater	Downloading update: BLTVGuide
    Oct-12 11:33:16 AM	 	Updater	Starting download of updates
    This is the first install of it, so the message about disabling it is not applicable. Any ideas? Looks like there may be a file missing.

    Thanks
    Al
    HS 3.0.0.548: 1990 Devices 1172 Events
    Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

  • #2
    I had that same problem upgrading last night, already spoke to Bob about it but you may want to log a help request with him on his site. I went ahead and manually installed it.
    Bryan
    Software/Hardware: Win10 Pro, HS 3 Pro, HS Touch, Echo, Edgeport/4, Z-Net w/88 Devices, Insteon PLM w/19 Devices, Nest, GC-100-6, W800RF32A, WS-2080 Weather Station (KMADRACU10)
    Plug-in/Scripts: Alexa API, BLBackup, BLGData, BLLED, BLLock, BLRF, BLTVGuide, Blue Iris, BLUPS, Current Cost 3P, DirectTV, FitbitSeer, Insteon, Nest, Pushover 3P, Random, Restart, Tasker, UltraGCIR3, UltraWeatherWU, Z-Wave

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    • #3
      Thanks! Manual install worked.

      Cheers
      Al
      HS 3.0.0.548: 1990 Devices 1172 Events
      Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

      Comment


      • #4
        I was just looking at it closer...the installer is trying to install favorite.gif but in the package it's favorite.png. I sent Blade an email. Looks like an easy fix.

        Glad you got yours working.
        Bryan
        Software/Hardware: Win10 Pro, HS 3 Pro, HS Touch, Echo, Edgeport/4, Z-Net w/88 Devices, Insteon PLM w/19 Devices, Nest, GC-100-6, W800RF32A, WS-2080 Weather Station (KMADRACU10)
        Plug-in/Scripts: Alexa API, BLBackup, BLGData, BLLED, BLLock, BLRF, BLTVGuide, Blue Iris, BLUPS, Current Cost 3P, DirectTV, FitbitSeer, Insteon, Nest, Pushover 3P, Random, Restart, Tasker, UltraGCIR3, UltraWeatherWU, Z-Wave

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        • #5
          Should be fixed in 1.0.15
          Cheers,
          Bob
          Web site | Help Desk | Feature Requests | Message Board

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