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All info gets erased when download server is offline.

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    All info gets erased when download server is offline.

    Hi Bob,

    After not getting a reminder for this morning's F1 race, I noticed that my schedule is empty after this morning's nightly download. I turned on debug logging and tried to re-download. The debug log shows:

    Code:
       response: SERVICE_OFFLINE
       code: 3000
       message: Server offline for maintenance.
       serverID: 20141201.web.1
       token: CAFEDEADBEEFCxxxxxxxxxxxxx
       datetime: 2016-10-02T07:49:36Z
    Would it be possible to write to the HS log that the download failed and why, and also to not erase the info that was already in the schedule that was previously downloaded?

    Thanks
    Al
    HS 3.0.0.548: 1990 Devices 1172 Events
    Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

    #2
    I will have a look at it
    Can you send me an email on this as a reminder
    Cheers,
    Bob
    Web site | Help Desk | Feature Requests | Message Board

    Comment


      #3
      Originally posted by Blade View Post
      I will have a look at it
      Can you send me an email on this as a reminder
      Thanks Bob, will do. The server is still showing off-line. Do you see the same?

      Thanks
      Al
      HS 3.0.0.548: 1990 Devices 1172 Events
      Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

      Comment


        #4
        Looks like a scheduled outage that is taking longer than expected:

        http://forums.schedulesdirect.org/vi...hp?f=18&t=2779
        HS 3.0.0.548: 1990 Devices 1172 Events
        Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

        Comment


          #5
          Originally posted by Blade View Post
          I will have a look at it
          Can you send me an email on this as a reminder
          Hi Bob,

          I submitted a Help Desk request and attached the debug log.

          Thanks
          Al
          HS 3.0.0.548: 1990 Devices 1172 Events
          Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

          Comment


            #6
            HS 3.0.0.548: 1990 Devices 1172 Events
            Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

            Comment


              #7
              Yes I attempted to address this. Let me know
              Cheers,
              Bob
              Web site | Help Desk | Feature Requests | Message Board

              Comment


                #8
                Thanks Bob, I have it installed and will let you know. Did you also change what it logs to the HS event log?

                Cheers
                Al
                HS 3.0.0.548: 1990 Devices 1172 Events
                Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

                Comment

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