messed up up my gc-100 help

[collegeboyslive]

I logged into the web portal on my GC-100 and saw a check box marked " Protective" after i clicked this I could not access the web interface, nor could HS control the box. before i manual reset it and have to re-enter all the IR codes, does anyone know a way of fixing this without a factory reset?

[freeon]

I logged into the web portal on my GC-100 and saw a check box marked " Protective" after i clicked this I could not access the web interface, nor could HS control the box. before i manual reset it and have to re-enter all the IR codes, does anyone know a way of fixing this without a factory reset?

I have one as well, however I'm unable to help with this specific issue. Global Cache has great tech support. Send them an email and you should get a response within 24 hours.