GC Plugin Problem

[nojstevens]

Hello,

I have been using the GC plugin for a while without too many problems (although its one of my least favorite HS solutions!) but this weekend I want to integrate my garage doors. I went to check my GC setup and it appears that the plugin is no longer working properly - please see the attached screen.

I used to get three hyperlinks to configure the GC on this page, and there used to be a config button. Also if I try to enable the IR option, nothing happens, no error in the log, and it stays disabled.

I have tried reinstalling the plugin from the updater.

Any suggestions

Thanks

Jon

[tmcgowan]

Hello Jon,

One thing you might want to try, is to do a manual reset of the GC-100 unit itself. It's a little tricky, since you have to short two of the serial pins to do it, but the instructions can be found on the GC website. I've found that sometimes after a bad electrical storm or power outage, my GC-100 doesn't recover a 100% of the time and that once I perform the reset, the plug-in can talk to the unit once again.

Just a thought!

[Rupp]

Are there any errors in your HomeSeer log when you restart HomeSeer?

[nojstevens]

Are there any errors in your HomeSeer log when you restart HomeSeer?

No, no errors at all.

Jon

[nojstevens]

Hello Jon,

One thing you might want to try, is to do a manual reset of the GC-100 unit itself. It's a little tricky, since you have to short two of the serial pins to do it, but the instructions can be found on the GC website. I've found that sometimes after a bad electrical storm or power outage, my GC-100 doesn't recover a 100% of the time and that once I perform the reset, the plug-in can talk to the unit once again.

Just a thought!

Thank you - I will try this tonight and get back

Jon