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WF2CC Problem - Hardware vs Software?

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    WF2CC Problem - Hardware vs Software?

    I am running HS Professional Edition 2.5.0.60 on a HomeTroller. I am trying to implement my fourth Global Cache device and need help. The plugin sees the device and installs it. When HS2 is restarted, the plugin communicates with the device to learn its current state. The problem is that I cannot control the device. When I press "On" or "Off" on the Global Cache status page for each relay, the LED for the corresponding relay does not light and the status on the HS2 webpage does not update. Using a continuity meter or volt meter, there is no contact closure. Thoughts on how to troubleshoot would be appreciated. Thanks.


    UPDATE: I think it is an HS2 software issue. With the GC100 Test Utility, which I downloaded from the Global Cache website, I was able to control the WF2CC as expected. So, I could close and open each relay.
    Last edited by Richel; November 25, 2012, 12:46 PM. Reason: New information
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