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constantly crashing please help

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    #1

    constantly crashing please help

    Hello,

    the plugin is constantly crashing. Here is the windows error:

    Problem signature:
    Problem Event Name: CLR20r3
    Problem Signature 01: HSPI_MeiHarmonyHub.exe
    Problem Signature 02: 3.0.2.0
    Problem Signature 03: 5aac7e9a
    Problem Signature 04: HSPI_MeiHarmonyHub
    Problem Signature 05: 3.0.2.0
    Problem Signature 06: 5aac7e9a
    Problem Signature 07: 2c5
    Problem Signature 08: c8
    Problem Signature 09: System.NullReferenceException
    OS Version: 6.1.7601.2.1.0.320.65
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt


    Here is my system info:

    Current Date/Time: 7/30/2018 3:58:22 AM
    HomeSeer Version: HS3 Pro Edition 3.0.0.435
    Operating System: Microsoft Windows Embedded Standard - Work Station
    System Uptime: 0 Days 7 Hours 7 Minutes 18 Seconds
    IP Address: 192.168.0.211
    Number of Devices: 980
    Number of Events: 60
    Available Threads: 200
    HSTouch Enabled: True
    Event Threads: 0
    Event Trigger Eval Queue: 0
    Event Trigger Priority Eval Queue: 0
    Device Exec Queue: 0
    HSTouch Event Queue: 0
    Email Send Queue: 0
    Anti Virus Installed:

    Enabled Plug-Ins
    2.0.70.0: BLStat
    2.0.2.5: JowiHue
    3.0.0.30: MediaController
    3.0.2.0: MeiHarmonyHub
    3.1.0.22: Sonos
    3.0.6496.15709: UltraTivo3
    3.0.6678.32863: UltraWeatherWU3
    3.0.1.190: Z-Wave

    Here is the log error:
    Jul-30 4:11:15 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size) at HarmonyHub.Client.Send(String xml) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:11:15 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.
    Jul-30 4:11:15 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at HarmonyHub.StreamParser.NextElement(String[] expected) at HarmonyHub.Client.GetSessionToken(String ip, String username, String password, Boolean bypassLogitech) at HarmonyHub.Client.Authenticate() at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:11:15 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unrecoverable stream error: resource-constraint
    Jul-30 4:11:14 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task`1.get_Result() at HSPI_MeiHarmonyHub.Services.HarmonyHubService.GetHubConfig(S tring hubId) at HSPI_MeiHarmonyHub.Services.HarmonyHubService.ConnectionOpen ed(Object sender, ConnectionOpenedEventArgs e) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:11:14 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: One or more errors occurred.
    Jul-30 4:11:14 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at HarmonyHub.StreamParser.NextElement(String[] expected) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:11:14 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unrecoverable stream error: resource-constraint
    Jul-30 4:10:46 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Net.Sockets.NetworkStream.Write(Byte[] buffer, Int32 offset, Int32 size) at HarmonyHub.Client.Send(String xml) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:46 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host.
    Jul-30 4:10:46 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task`1.get_Result() at HSPI_MeiHarmonyHub.Services.HarmonyHubService.GetHubConfig(S tring hubId) at HSPI_MeiHarmonyHub.Services.HarmonyHubService.ConnectionOpen ed(Object sender, ConnectionOpenedEventArgs e) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:46 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: One or more errors occurred.
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at HarmonyHub.StreamParser.NextElement(String[] expected) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unrecoverable stream error: resource-constraint
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Xml.XmlTextReaderImpl.InitStreamInput(Uri baseUri, String baseUriStr, Stream stream, Byte[] bytes, Int32 byteCount, Encoding encoding) at System.Xml.XmlTextReaderImpl.FinishInitStream() at System.Xml.XmlTextReaderImpl..ctor(Stream stream, Byte[] bytes, Int32 byteCount, XmlReaderSettings settings, Uri baseUri, String baseUriStr, XmlParserContext context, Boolean closeInput) at System.Xml.XmlReaderSettings.CreateReader(Stream input, Uri baseUri, String baseUriString, XmlParserContext inputContext) at System.Xml.XmlReader.Create(Stream input, XmlReaderSettings settings, String baseUri) at HarmonyHub.StreamParser..ctor(Stream stream, Boolean leaveOpen) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at HarmonyHub.StreamParser.NextElement(String[] expected) at HarmonyHub.Client.GetSessionToken(String ip, String username, String password, Boolean bypassLogitech) at HarmonyHub.Client.Authenticate() at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Unrecoverable stream error: resource-constraint
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e) at System.Xml.XmlTextReaderImpl.Throw(String res, String arg) at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() at System.Xml.XmlTextReaderImpl.ParseDocumentContent() at System.Xml.XmlTextReaderImpl.Read() at HarmonyHub.StreamParser.ReadRootElement() at HarmonyHub.StreamParser..ctor(Stream stream, Boolean leaveOpen) at HarmonyHub.Client.OpenStream(Int32 heartbeatInterval) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:45 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: Data at the root level is invalid. Line 1, position 1.
    Jul-30 4:10:40 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:40 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.0.212:5222
    Jul-30 4:10:40 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with stack trace: at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port) at HarmonyHub.Client.Connect(Int32 heartbeatInterval)
    Jul-30 4:10:40 AM MeiHarmonyHub: Error The Conection to Hub with ID 61d5b846-19ab-4d2d-22e0-8ed584e9d923 failed with message: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.0.212:5222
    Tags: None
    #2
    By chance is the hub hooked up to a electrical plug that turns off in some defined event?

    Comment

      #3
      Can you please send me a screenshot of your general settings for the plug in?

      This generally happens because of network issues, but it may just be that the timeouts are too short.

      Comment

        #4
        Thanks for the quick reply. I do not have switches or outlets that turn off. I attached the main tab to this post. I have not changed any of the settings on this tab. Thanks again!

        Attached Files

        Comment

          #5
          Thanks again Frank. Great customer service. I made the changes and will reply tomorrow with an update.
          Attached Files

          Comment

            #6
            Hello Frank,

            Bad news. It is still crashing. Here is the windows error followed by the Homeseer Log:

            Problem signature:
            Problem Event Name: CLR20r3
            Problem Signature 01: HSPI_MeiHarmonyHub.exe
            Problem Signature 02: 3.0.2.0
            Problem Signature 03: 5aac7e9a
            Problem Signature 04: HSPI_MeiHarmonyHub
            Problem Signature 05: 3.0.2.0
            Problem Signature 06: 5aac7e9a
            Problem Signature 07: 2c5
            Problem Signature 08: c8
            Problem Signature 09: System.NullReferenceException
            OS Version: 6.1.7601.2.1.0.320.65
            Locale ID: 1033
            Additional Information 1: 0a9e
            Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
            Additional Information 3: 0a9e
            Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

            Read our privacy statement online:
            http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

            If the online privacy statement is not available, please read our privacy statement offline:
            C:\Windows\system32\en-US\erofflps.txt
            Attached Files

            Comment

              #7
              Originally posted by ebendj View Post
              Hello Frank,

              Bad news. It is still crashing. Here is the windows error followed by the Homeseer Log:

              Problem signature:
              Problem Event Name: CLR20r3
              Problem Signature 01: HSPI_MeiHarmonyHub.exe
              Problem Signature 02: 3.0.2.0
              Problem Signature 03: 5aac7e9a
              Problem Signature 04: HSPI_MeiHarmonyHub
              Problem Signature 05: 3.0.2.0
              Problem Signature 06: 5aac7e9a
              Problem Signature 07: 2c5
              Problem Signature 08: c8
              Problem Signature 09: System.NullReferenceException
              OS Version: 6.1.7601.2.1.0.320.65
              Locale ID: 1033
              Additional Information 1: 0a9e
              Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
              Additional Information 3: 0a9e
              Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

              Read our privacy statement online:
              http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

              If the online privacy statement is not available, please read our privacy statement offline:
              C:\Windows\system32\en-US\erofflps.txt
              Can you install the version in the Beta section of the updater? There have been some fixes since the version (non-beta) that you have.

              Comment

                #8
                Originally posted by sirmeili View Post

                Can you install the version in the Beta section of the updater? There have been some fixes since the version (non-beta) that you have.
                I got exactly the same errors since the mandatory firmware downgrade to 193

                Same error on the beta


                Verzonden vanaf mijn iPhone met Tapatalk
                Regards Bart
                ------------------------------------------
                Win7 64Bit on Intel NUCI7 with SSD
                HSPRO 3.
                Devices; 1370 Events; 691

                Jon00 Scripts, JowHue, HSTouch, Plugwise, Z-wave, Ultranetatmo, Ultracam, PHlocation, BLUSBUIRT, MeiHarmony, Buienradar, MEiUnifi Pushover 3P, Random, Nest HSPhone and Blueiris

                Visonic Powermax Alarm System (HS3) Interface: http://www.domoticaforum.eu/viewtopic.php?f=68&t=11129

                Comment

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