Seems to see hub but commands don't run

[ts1234]

I don't post often, sorry if this is wrong place...

I am running the 4.15.210 OS on the hub. It seems to be able to communicate and see the hub, but neither via HStouch or an event does it actually do anything. I see messages sent. I used MeiHarmony before and the ran the other app that broke for while. I have deleted and old devices and "reinstalled." It always something simple, but I just can't find it.

I'm not sure what I am supposed to see in the logs, but I'm not even 100% sure the hub is actually responding with anything at all.

Any help would be greatly appreciated.

Update:Now can switch tasks, but unable to control things like bringing up the DTV guide...or move around on the Roku menu

Current Date/Time: 2/7/2019 10:13:12 AM

HomeSeer Version: HS3 Standard Edition 3.0.0.500

Operating System: Microsoft Windows 10 Pro - Work Station

System Uptime: 4 Days 0 Hours 7 Minutes 31 Seconds

Number of Devices: 403

Number of Events: 149

Available Threads: 800

HSTouch Enabled: True

Event Threads: 8

Event Trigger Eval Queue: 0

Event Trigger Priority Eval Queue: 0

Device Exec Queue: 0

HSTouch Event Queue: 0

Email Send Queue: 0

Enabled Plug-Ins

2.0.59.0: BLBackup

2.0.6.0: BLMarantz

3.0.0.54: EasyTrigger

3.9.610.5: HSBuddy

3.1.0.7: MeiHarmonyHub

3.0.0.31: Nest

3.0.1.109: PHLocation

1.0.0.7: Restart

3.0.0.88: weatherXML

3.0.1.252: Z-Wave

[sirmeili]

Sorry I didn't see this post earlier. Can you go to the settings turn on debug logging and then reproduce the issue? Once you've done that, can you send me the log file that is generated? It is in: [HS3 install directory]/Logs/MeiHarmonyHub.log

[ts1234]

Not sure if this is all you want, but goes back several days. It will launch an activity, but when I try to get to the guide or recorded show...enter a digit to try to change a channel...nothing happens. THANKS tremendously in advance! I did filter this on MeiHarmony. I may be missing it, but don't see any other communications that looks like it goes with it without the "MeiHarmony" header. I had the selectable menu debug on a few days back which is why some of the older stuff is here.

Feb-07 5:48:39 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Choose Command (32) by/from: CAPI Control Handler Feb-07 5:48:28 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Choose Command (14) by/from: CAPI Control Handler Feb-07 5:48:07 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Choose Command (37) by/from: CAPI Control Handler Feb-07 5:47:33 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Activities to Watch Roku (32595910) by/from: CAPI Control Handler Feb-06 9:20:46 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Choose Command (32) by/from: CAPI Control Handler Feb-06 9:00:38 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Menu (31) by/from: CAPI Control Handler Feb-06 9:00:37 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-06 9:00:35 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Menu (31) by/from: CAPI Control Handler Feb-06 9:00:32 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-06 8:53:50 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Activities to Watch Roku (34950522) by/from: CAPI Control Handler Feb-06 8:51:12 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Menu (31) by/from: CAPI Control Handler Feb-06 8:51:10 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Menu (31) by/from: CAPI Control Handler Feb-06 7:47:42 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Activities to Watch Roku (32595910) by/from: CAPI Control Handler Feb-06 7:47:01 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Hub to Connect (1) by/from: CAPI Control Handler Feb-06 7:44:39 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Hub to Poll Hub For Changes (-2) by/from: CAPI Control Handler Feb-06 7:28:44 AM MeiHarmonyHub: Debug Posting back data on page (MeiHarmonyHub_General_Config) with data: id=HSLoggingLevel&HSLoggingLevel=2 Feb-06 7:28:18 AM MeiHarmonyHub: Debug Posting back data on page (MeiHarmonyHub_Virtual_Remote_Config) with data: selectedDeviceHub=&remote_hub=242690d3-670d-4ac3-88ac-ff5ace3dd24c&id=remote_hub Feb-05 10:06:03 AM MeiHarmonyHub: Debug It took 1ms to save the settings (HSPI_MeiHarmonyHub.Classes.Settings.KnownDevices) to file Feb-04 10:06:00 AM MeiHarmonyHub: Debug It took 1ms to save the settings (HSPI_MeiHarmonyHub.Classes.Settings.KnownDevices) to file Feb-03 1:22:15 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number6 (11) by/from: CAPI Control Handler Feb-03 1:22:15 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number6 (11) by/from: CAPI Control Handler Feb-03 1:22:15 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number6 (11) by/from: CAPI Control Handler Feb-03 1:22:10 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-03 12:33:35 PM Updater Install/Update of package MeiHarmonyHub failed. Feb-03 12:33:35 PM Updater Error Installation of package MeiHarmonyHub failed. Try disabling the plugin first, then re-try the update. Feb-03 12:33:35 PM Updater Error Copying source to C:\Program Files (x86)\HomeSeer HS3\HSPI_MeiHarmonyHub.exe, detailed error: The process cannot access the file 'C:\Program Files (x86)\HomeSeer HS3\HSPI_MeiHarmonyHub.exe' because it is being used by another process. Feb-03 12:33:35 PM Updater Copying file: C:\Program Files (x86)\HomeSeer HS3\HSPI_MeiHarmonyHub.exe Feb-03 12:33:35 PM Updater Installing package MeiHarmonyHub Feb-03 12:33:35 PM Updater Update hspi_meiharmonyhub.exe downloaded successfully Feb-03 12:33:35 PM Updater Downloading update: MeiHarmonyHub Feb-03 12:27:20 PM MeiHarmonyHub: Debug It took 1ms to save the settings (HSPI_MeiHarmonyHub.Classes.Settings.KnownDevices) to file Feb-03 12:27:19 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Harmony Hub Hub to Poll Hub For Changes (-2) by/from: CAPI Control Handler Feb-03 12:25:59 PM Device Control Device: MeiHarmonyHub MeiHarmonyHub Vizio TV to Choose Command (2) by/from: CAPI Control Handler Feb-03 12:24:42 PM MeiHarmonyHub: Debug It took 1ms to save the settings (HSPI_MeiHarmonyHub.Classes.Settings.Settings) to file Feb-03 10:28:16 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Exit (39) by/from: CAPI Control Handler Feb-03 10:28:15 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-03 10:28:14 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Record (28) by/from: CAPI Control Handler Feb-03 10:28:13 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to List (32) by/from: CAPI Control Handler Feb-03 10:28:10 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Hyphen (4) by/from: CAPI Control Handler Feb-03 10:28:09 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to SkipBackward (29) by/from: CAPI Control Handler Feb-03 10:28:08 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Rewind (25) by/from: CAPI Control Handler Feb-03 10:28:07 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to FastForward (27) by/from: CAPI Control Handler Feb-03 10:28:04 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Pause (26) by/from: CAPI Control Handler Feb-03 10:27:48 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-03 10:27:39 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number2 (7) by/from: CAPI Control Handler Feb-03 10:27:39 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number1 (6) by/from: CAPI Control Handler Feb-03 10:27:38 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Number2 (7) by/from: CAPI Control Handler Feb-03 10:27:31 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-03 10:27:23 AM Device Control Device: MeiHarmonyHub MeiHarmonyHub Direct TV DVR to Guide (37) by/from: CAPI Control Handler Feb-03 10:05:53 AM Plug-In Finished initializing plug-in MeiHarmonyHub Feb-03 10:05:53 AM Starting Plug-In MeiHarmonyHub loaded in 402 milliseconds Feb-03 10:05:53 AM Starting Plug-In Plugin MeiHarmonyHub started successfully in 154 milliseconds Feb-03 10:05:53 AM Starting Plug-In Initializing plugin MeiHarmonyHub ... Feb-03 10:05:53 AM Info Plugin MeiHarmonyHub has connected. IP:127.0.0.1:64108 Feb-03 10:05:43 AM Plug-In Found plug-in: MeiHarmonyHub, version: 3.1.0.7

[sirmeili]

Actually, you need to go to the MeiHarmonyHub settings then the general cofig for the plugin. At the bottom there is a checkbox to turn on "debug logging" Once that is on, reproduce the issue. This will create a log file with much more detail. That log file is in the /Logs/ directory in your homeseer install directory. I.e. on windows it is likely: C:\Program Files (x86)\HomeSeer HS3\Logs\MeiHarmonyHub.log

[ts1234]

So sorry this took a bit...a lot going on. Not sure if this is enough...please let me know

[sirmeili]

So if I'm correct, in that log you merely turned on the TV then turned it back off, correct? It didn't throw any errors, which is weird. Is this the only device on the hub? Could you try multiple commands from multiple devices and log that?

Note that the log name has changed to now have the date, I.e. MeiHarmonyHub20190213.txt (if you use the newest beta, 3.1.0.8)