plugin connection to hub

[lorenjz]

A while back I was trying HomeSeer installed on a Ubuntu VM within a segmented network. I was able to get the VM to find the hub after setting the hub to developer mode. I have since purchased a license and reinstalled the plugin on a fresh install of the software within a new VM but for some reason HomeSeer isn't able to communicate with the hub. I am able to ping the hub with successful responses. HomeSeer is also able to communicate with a google home mini on the same segment as the hub. I have tried restarting both the VM and the hub without any luck. Does anyone have any thoughts as to what may have gone wrong?

Any help would be appreciated!

Loren

[sirmeili]

You have to make sure you have XMPP turned on in the hub. Please make sure you have this enabled:

https://forums.homeseer.com/forum/au...plugin-to-work

Besides that, I can only think it's the ports are being blocked. I believe thy are 5222 and 5224 (I would have to double check those)