Announcement

Collapse
No announcement yet.

Issues with the UltraGCiR plugin.

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Issues with the UltraGCiR plugin.

    I have never seen this issue or really any issues with your plugins until today. Always rock solid. I recently got a new controller for a business install and when I shut down Homeseer I get an error. Aside from the error the devices will randomly disappear. If I disable the plugin and re-enable it all is well again. But being this is a customers unit that is an hour outside of town I'd like to figure out the root cause.

    Thanks.

    HomeSeer Model: HomeTroller S6
    HomeSeer Version: HS3 Pro Edition 3.0.0.152 (Windows)
    Plugin Version: 3.0.5308.30380

    Plugin Error upon closing out HomeSeer:
    HSPI_UltraGCIR3 has stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: HSPI_ULTRAGCIR3.exe
    Application Version: 3.0.5308.30380
    Application Timestamp: 53c45129
    Fault Module Name: clr.dll
    Fault Module Version: 4.0.30319.1
    Fault Module Timestamp: 4ba1d9ef
    Exception Code: c0000005
    Exception Offset: 0005f955
    OS Version: 6.1.7601.2.1.0.320.65
    Locale ID: 1033
    Additional Information 1: 43cb
    Additional Information 2: 43cbf21d8b1288de7fb82384112ab038
    Additional Information 3: 9dc9
    Additional Information 4: 9dc982345457ea46a91f32a8bf96776d

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Install log:
    Feb-10 2:49:57 PM Info Plugin UltraGCIR3 has connected. IP:127.0.0.1:49499
    Feb-10 2:49:56 PM Plug-In Interface UltraGCIR3 is running as a trial, 30 days remaining.
    Feb-10 2:49:36 PM Updater Install/Update of package UltraGCIR3 (Global Cache Network Adapter) was successful.
    Feb-10 2:49:36 PM Updater Extraction Complete.
    Feb-10 2:49:36 PM Updater Extracting files from zip file: C:\Program Files\HomeSeer HS3\Updates3\UltraGCIR3 (Global Cache Network Adapter)3.0.5308.30380\images.zip Destination: C:\Program Files\HomeSeer HS3\html\images\hspi_ultragcir3\
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\UltraGCIR3_HSPI_Users_Guide.pdf
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\Web.Config
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\js\hspi_ultragcir3_ajax.js
    Feb-10 2:49:36 PM Updater Making dir: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\js\
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\hspi_ultragcir3.aspx
    Feb-10 2:49:36 PM Updater Making dir: C:\Program Files\HomeSeer HS3\html\hspi_ultragcir3\
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\bin\hspi_ultragcir3\System.Data.SQLite.dll
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\bin\hspi_ultragcir3\SQLite.Interop.dll
    Feb-10 2:49:36 PM Updater Making dir: C:\Program Files\HomeSeer HS3\bin\hspi_ultragcir3\
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\hspi_ultragcir3.exe.config
    Feb-10 2:49:36 PM Updater Copying file: C:\Program Files\HomeSeer HS3\HSPI_ULTRAGCIR3.exe
    Feb-10 2:49:35 PM Updater Installing package UltraGCIR3 (Global Cache Network Adapter)
    Feb-10 2:49:35 PM Updater Update HSPI_ULTRAGCIR3.exe downloaded successfully
    Feb-10 2:49:33 PM Updater Downloading update: UltraGCIR3 (Global Cache Network Adapter)
    Feb-10 2:49:33 PM Updater Starting download of updates

  • #2
    Hello Kenny, this issue occurs during the shutdown of UltraGCIR3 on Windows 7 systems only. I have not been able to figure out the cause mainly because I have limited access to the Windows 7 operating system. I actually purchased the HomeTroller S6 for testing purposes, but ended up returning it because I couldn't justify the expense. I'll attempt to find a Windows 7 operating system for testing purposes.

    Regards,
    Ultrajones
    Plug-ins: UltraMon, UltraM1G, UltraCID, Ultra1Wire, UltraLog, UltraWeatherBug, UltraPioneerAVR, UltraGCIR

    Comment

    Working...
    X