BlueIris plugin installed and hanging up my Manage page.

[VictorT]

I'm running Ubuntu 16.04. I installed the plugin, rebooted and now the manage page takes for ever to load and the config for blue Iris does not work at all. It just hangs up when I try to navigate to the page.

HS version: 3.0.0.425
Plugin Version: 3.1.3.33206

Log says this on boot up:

May-26 8:59:38 AM Blue-Iris Error Login Error: Invalid URI: The hostname could not be parsed.
May-26 8:59:38 AM Blue-Iris Error Exception talking to server
May-26 8:59:38 AM Blue-Iris Error Password not set in the config plugin page
May-26 8:59:38 AM Blue-Iris Error UserID not set in the config plugin page
May-26 8:59:38 AM Blue-Iris Error Server address not set in the plugin config page
May-26 8:59:38 AM Starting Plug-In Plugin Blue-Iris started successfully in 748 milliseconds
May-26 8:59:37 AM Starting Plug-In Initializing plugin Blue-Iris ...

I can't get to the config page to make the changes to setup Blue Iris so I can't fix these errors noted in the log. Any idea how I can set these so I can get to the config page and stop the plug in from hanging up the Manage page?

I clicked on the Manage page again and checked the log it showed: Warning Plugin Blue-Iris is not responding but it is still running, not restarting yet.
And I still can't get into the Manage page for the plugins. If I reboot quickly I can get into the page fast enough before Blue Iris hangs up the page. Seems something may not be running in the background.
Please help, the only solution right now it to uninstall and I need this plugin.
Thanks,

[beerygaz]

[willyv1004]

Was there ever a fix for this? I am having the same issues after doing a restore on the HS3 HomeTroller. I worked with HomeSeer Tech Support today but they can not tel me what is gooing on with BI plugin.
I am getting the same exact log entries as the original post.

Jun-25 10:03:06 PM Warning Plugin Blue-Iris is not responding but it is still running, not restarting yet.
Jun-25 10:02:52 PM Error Getting web page from plugin page Blue-Iris_Config:Object reference not set to an instance of an object
Jun-25 10:01:18 PM Info System connected to MyHS Service successfully with license ID XXXXX.
Jun-25 10:01:18 PM Info System connected to MyHS Service, waiting for acknowledge...
Jun-25 10:01:07 PM TTS Speak ():Welcome to Home-Seer
Jun-25 10:01:07 PM Startup Scripting is OK and is now running Startup.vb
Jun-25 10:01:07 PM Warning MyHS could not connect to server: Could not resolve host 'connected2.homeseer.com'
Jun-25 10:01:07 PM Startup Start up complete.
Jun-25 10:01:07 PM Error Downloading update control file: Error: NameResolutionFailure
Jun-25 10:01:07 PM Info Checking for updates...
Jun-25 10:01:07 PM Startup HSSentry is disabled in Setup, sentry will not be started.
Jun-25 10:01:07 PM Startup Starting Event Scheduler...
Jun-25 10:01:07 PM Blue-Iris Error Login Error: Invalid URI: The Authority/Host could not be parsed.
Jun-25 10:01:07 PM Blue-Iris Error Exception talking to server
Jun-25 10:01:07 PM Blue-Iris Error Password not set in the config plugin page
Jun-25 10:01:07 PM Blue-Iris Error UserID not set in the config plugin page
Jun-25 10:01:07 PM Blue-Iris Error Server address not set in the plugin config page

[beerygaz]

Willyv do you have mono complete installed?

Did you check the naming of the INI file?


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[willyv1004]

Willyv do you have mono complete installed?

Did you check the naming of the INI file?


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Sorry was on a vacation shortly after this post. I am not sure what "mono complete" is????

I will need guidance on the INI file as well...

[kriz83]

Have the same issue. Plugin is connecting to my BI server, but the 'manage' page is inaccessible when the plugin is running. If i kill the plugin from the commandline, the manage page immediately loads. Also, the plugin configuration page does not load.

Running on a raspberry PI.

[beerygaz]

This is usually Because you don't have the correct version of Mono installed (or mono-complete) installed. Can you upgrade the version of Mono to the latest and check again please?

[kriz83]

Sure, will report back when I am at home.

[kriz83]

Which version of mono is required ?
Any plans on migrating to .NET core ?

[beerygaz]

Homeseer runs under Mono so we need to stick with that. Mono 5.x is working for me and other users on Linux/Rasbian

[kriz83]

I installed everything as per the linux installation manual. The plugin is working, just the config page is not loading and it hangs the interfaces page. I would expect the plugin to fail altogether if there was an issue with Mono

[kriz83]

mono-complete is installed:

pi@raspberrypi:~ $ sudo apt-cache show mono-complete
Package: mono-complete
Source: mono
Version: 4.6.2.7+dfsg-1

[kriz83]

Maybe you can provide a version with more tracing to debug the issue ?

[beerygaz]

I had another Linux user who upgraded to mono 5.c and it fixed the issue. If you’re reluctant to upgrade you could manually edit the INI file and add your ur and credentials (you’ll need to encode the password). Mail me if you want to follow this route. Gavin at highpeak.co.za



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[kriz83]

I already entered the credentials manually, that appeared to work. The plugin is working correctly, only the config page isn't. Will try to see if upgrading to mono 5 fixes it.