BI locks Homeseer Web UI

[OmahaRob]

I upgraded to HS4 over the weekend and added (purchased) the BI PI (it was installed but not paid and had gone stale - was waiting to see what was included in HS4).

Seems to work great except when I try to configure the PI (through the PI dropdown) or click on the BlueIris Profile device. Then the WebUI is locked for 5-10 minutes (the config page never launches). I can't log into myHS either. My events are working while the UI is locked, however.

Thank you in advance for any help.

[OmahaRob]

I've determined this PI is what is locking the system up. I cannot get to the config screen (I get a blank screen with the word "-error"). I've unistalled and reinstalled the PI. No luck. When uninstalled, system purrs smoothly.

HS4 SELPRO
PC dedicated running BI5

[Tomgru]

Something in the way JSON calls are made or received changed in HS4 that u believe caused errors in BI integration. I don't use the PI...do the calls in scripts,...but may be a similar issue. A bunch of us found a work around, but again, not using the PI. Sorry not more helpful.

[OmahaRob]

Is there a way on SELPRO to clear the original install cache of the PI? Whenever I uninstall then reinstall the PI, it keeps my old Config settings. There may be something corrupt in there.

[rloeb]

I'm having the same problem. This was working correctly on HS4 4.1.2.0 (Linux) but fails on HS4 4.1.10.0 (Linux) when initializing the plugin:.

12/15/2020 16:42:13 Legacy-Plugin Blue-Iris Error Web Exception: The operation has timed out.
12/15/2020 16:42:13 Legacy-Plugin Blue-Iris Error Exception talking to server
12/15/2020 16:40:33 Legacy-Plugin Blue-Iris Debug Attempting to login to http://192.168.0.81:8080/json as HomeSeer

BlueIris 5.3.6.4

[rloeb]

Fixed the problem. The firewall on the BI machine was blocking external connections. Unclear how that got changed. My bad.

Rog