SENDING CALLERS TO THE INTERNAL PHONES - SOMETHING EVERYONE COULD USE!

[danielbo]

IVR script

Hey David,
I was looking at findind some new IVR Scripts and came on to yours. It sounds like something I would be interested in also. I read where you said if someone was interested to email you and you would share it. I tried your profile and was unable to email you. Would you still be interested in sharing your script? I have been looking for a voice response script. I have had no luck with creating it myself, nor finding anyone that has one.
I would like to try yours if you would not mind sharing,

Thanks,
danielbo

[kevind]

David,

Here we are two years later....what's the word on your scripts? I am absolutely amazed by what you described. Is this going to be a HS 2.x plugin? Would buy it on every HS phone install I do for sure...and of course for my own house.

[huggy591]

Um, the guy hasn't posted since July 2, 2004, and it was for HS 1.x w/HSP, so there's a good chance these don't exist any more or won't work with HS 2.x.

But you could always try to email him through his profile.

[darren-mc]

Chaps,

I am not sure whether you are still interested in this subject (just came across this thread) but this is exactly what I do with my IVR....

HS does the following actions:

• answers the call
• Annouces over house audio caller ID
• says hello
• Performs DAYTIME/NIGHTIME checks
• Plays some music to the caller
• rings internal phones

It does a whole bunch of other stuff as well.

Hope this help

Darren

[TrOjAn]

Darren... plugin or script?? is avaiable to "others"?

TrOjAn

[darren-mc]

I do it all from my IVR script...which is very much work in progress....but is very effective....at blocking 70% of unwanted calls.

[TrOjAn]

More importantly.. is it for the public or just personal?

[darren-mc]

Here are the bits that do the real work:

Setup HSPhone with the following parameters:

• Answer immediately and treat as an Internal Call --> no
• External Call Answering Mode --> Number of Rings exceeded
• Number of Rings to Answer After --> 1
• Mute All Incoming Rings --> Yes

LABEL:OnHold
START_RING:10,10,10
PLAY:c:\program files\HomeSeer\wave_files\Onholdshort.wav
SPEAK:I am sorry I could not get the attention of anybody in the house.
SPEAK:I will transfer you to the message service
CLEAR_KEY:
GOTO:MAIN_MENU
END:

You can do/say what you like before this section....but when you have made the decision that its time to ring the internal phone....

• The internal phone rings
• Music is played to external caller
• If the phone has been answered then script terminates otherwise caller goes to message service at the end of the music.

Is this enough? If you want the entire thing then just let me know.

Cheers,

Darren

[completelyhis]

Is anyone using this? if so...

how is it working?
were there any other files/settings that needed to be created/changed?
how does it handle multiple mailboxes? would it be better to incorporarte this script into the one HS provides for multiple mailboxes?

[darren-mc]

Is anyone using this? if so...

how is it working?
were there any other files/settings that needed to be created/changed?
how does it handle multiple mailboxes? would it be better to incorporarte this script into the one HS provides for multiple mailboxes?

This is how I started by using the multiple mailbox script and modifying it.