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    #16
    No response from help desk


    Originally posted by Rupp View Post
    This isn't working as far as I can tell so you guys need to put in a help desk bug report on this issue.

    When you suggested a bug report be done(way back when) I submitted one.

    To date there has been no resolution or update to indicate a desire to "help"

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      #17
      Originally posted by lordmayim View Post




      When you suggested a bug report be done(way back when) I submitted one.

      To date there has been no resolution or update to indicate a desire to "help"

      Drag
      Have you responded to the ticket to ask for an update? There are a lot of help desk tickets so it may help to ask.
      💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

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        #18
        Originally posted by Rupp View Post
        Have you responded to the ticket to ask for an update? There are a lot of help desk tickets so it may help to ask.
        a few times. i got one response asking what clients i was running. (2010)
        i answered and since have gotten no responses.

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