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  • RoChess
    replied
    Randy, don't give up contacting eBay, because I've been told "no" often by one or more company representatives, until persistence was rewarded with the right person, especially one with how do I say it: proper understanding of the English language, providing a more "human" review of the situation.

    Of course this means wasting more time, and at this point I would not judge you if you would rather be done with everything and move forward with more enjoyable tasks like reinstalling an OS, watching a progress bar for hours, or debug random Z-Wave issues

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  • pcburcham
    replied
    Originally posted by rprade View Post
    I am so done with eBay.
    Don't blame you one bit. Sorry Randy. Nothing about this was right.

    Leave a comment:


  • cc4005
    replied
    This is really a shame, and I'm very sorry you or anyone else would have to endure it. I've been fortunate to have had almost all good experiences buying and selling on ebay, although I've had little need to do either in the past couple years. Have always felt their fees were a bit steep, but I accepted that before selling.

    To be sure, I'll think twice before using ebay in the future, especially as a seller.
    Last edited by cc4005; January 6, 2020, 06:40 PM. Reason: corrected word usage

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  • rprade
    replied
    I thought I would wrap this up with a final post.

    I spent about 2 hours on the phone with eBay over the course of this fiasco. I was told that I had no choice but to fully refund the customer and to pay the return shipping. I was told to refund the customer directly by PayPal and not to use the eBay function for a refund. I was told that I would get a refund for outbound shipping, return shipping and PayPal fees and that I should contact eBay after I received the items and refunded the customer. I refunded the customer in full on December 27. I contacted eBay on December 30 about the refund of fees and shipping and was told that I had to wait for the refund to clear before they could take care of it. I contacted them again today and they told me I was not entitled to a refund of costs because "I didn't appeal it before refunding the customer".


    This is astounding. Each agent assured me that they were keeping notes during my calls. Today the agent told me there were no notes. I suppose I should have recorded the calls myself. It is hardly worth the trouble as far as I am concerned. I would have thought that eBay would have some sort of mechanism in place and some sort of concise procedure for handling a dishonest customer. Unfortunately eBay deftly painted me into a corner and walked away. I had to deal with a lying and abusive customer, followed by lying agents at eBay. I am so done with eBay.

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  • pcburcham
    replied
    Originally posted by Uncle Michael View Post
    What I find even more disturbing than this kind of behavior is the people who minimize it's impact and make excuses for it, often arguing that the words are empty. "It's not what he says, it's what he does that is important." As if failing to follow through on his crazy statements somehow makes them okay or inconsequential.
    Indeed. I'd say in that instance, where a direct threat to one's family/safety is concerned, I'd present that evidence to my local law enforcement for their records and investigation. If it persists, I might consider reporting it anyway. I'd DEFINITELY turn all of it in to eBay/PayPal (which I think is being done). I didn't see any threatening behavior in his statements though. From the looks of it, he/she is just your run-of-the-mill moron looking for attention. I've had the same thing happen to me selling on eBay. Admittedly, none with this persistence but just as nasty.

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  • Uncle Michael
    replied
    Originally posted by rprade View Post
    It is a little disturbing. eBay has not stopped him yet either. He sent two more since the above. The latest one:

    "I just finished an interview with Law Enforcement regarding what they say may include mail fraud. You really shouldn’t mess with someone with deep law enforcement ties and two FBI agents that are my close friends"
    What I find even more disturbing than this kind of behavior is the people who minimize it's impact and make excuses for it, often arguing that the words are empty. "It's not what he says, it's what he does that is important." As if failing to follow through on his crazy statements somehow makes them okay or inconsequential.

    Leave a comment:


  • pcburcham
    replied
    Originally posted by rprade View Post

    I sleep very well at night. I've lived my life where my word is golden with integrity and ethics above all.
    I know this has caused a lot of undue stress because of that. Don't let it worry you too much. This will pass soon enough and this idiot will move on. I hope eBay makes it right for you after they (hopefully) fully evaluate this fiasco.

    Leave a comment:


  • Tomgru
    replied
    Originally posted by rprade View Post
    Well... My wife is worried that he is the unbalanced person - he clearly is. He has my address.

    Interestingly enough, I will be watching football with a local Chief of Detectives and a criminal defense attorney tomorrow. One of my best friends was with the Secret Service, before he went to one of those 3 letter organizations. This guy’s name and full address might come up in conversations I am of a certain age and have a fair amount of life experiences and this poor soul has no idea who I am or who I know.

    Oh wait, I forgot - I have no friends.
    Well...not entirely true.... All of us online friends you spend 14 hours a day with

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  • rprade
    replied
    Well... My wife is worried that he is the unbalanced person - he clearly is. He has my address.

    Interestingly enough, I will be watching football with a local Chief of Detectives and a criminal defense attorney tomorrow. One of my best friends was with the Secret Service, before he went to one of those 3 letter organizations. This guy’s name and full address might come up in conversations I am of a certain age and have a fair amount of life experiences and this poor soul has no idea who I am or who I know.

    Oh wait, I forgot - I have no friends.

    Leave a comment:


  • Monk
    replied
    Originally posted by rprade View Post
    He lives in a very nice 3-car garage house on a cul de sac. Me not so much

    I sleep very well at night. I've lived my life where my word is golden with integrity and ethics above all. I can only hope that Karma catches up with him sometime. It usually does and probably has. He probably has no idea why he is so miserable.

    It is really not about the money. I've spent more time communicating with this bonehead than it is worth, but for some reason this whole thing really bothers me. Probably because it is reflective of the times. We are teaching our children that winning is more important than honesty.
    And so - karma will do him in. I've lived long enough to see it happen. .
    Well - not necessarily 100 percent sure it was really "karma" but...

    People who would behave like that - after giving up their info / address are a special breed.
    Just begging for some unbalanced person (not you Randy of course) to show up on their doorstep - thus proving they have resources beyond their expectation.

    Leave a comment:


  • rprade
    replied
    Originally posted by langenet View Post
    OMG... he takes this to no end.
    It is a little disturbing. eBay has not stopped him yet either. He sent two more since the above. The latest one:

    "I just finished an interview with Law Enforcement regarding what they say may include mail fraud. You really shouldn’t mess with someone with deep law enforcement ties and two FBI agents that are my close friends"

    I'm so worried

    Leave a comment:


  • langenet
    replied
    OMG... he takes this to no end.

    Leave a comment:


  • rprade
    replied
    I'll add more...

    Even though he has received a refund, he has continued sending abusive, profanity laced messages. I have received 4 more since the one above, One last night and three more today. It is interesting that he won, yet he wants to continue to try to punish me. I reported him to eBay, so they should stop. eBay knows if they don't stop him, they will be complicit in facilitating harassment. I did get a kick out of one of them, edited of profanity. This was in response to a simple message I sent him "Leave me alone". Here it is:

    "Write a novel, you like to talk way too much. I’ll bet this is the FBI profile on you. Tell me how much is correct. Your short, self conscious, divorced, on government assistance, drive a vehicle made in the 1990’s, have a s***ty job or no job, and have no friends and no life. You might even live with mommy and spend 14 hours a day online?"

    He nailed me

    I suppose I'll shrink into a corner in my mom's basement and cry

    Leave a comment:


  • Rupp
    replied
    Now you know why they call it FleaBay. There's a ton of turds on this site and it's only getting worse. The sad thing is Amazon is rapidly moving in the same direction.

    Leave a comment:


  • Wadenut
    replied
    I used to sell a lot on Ebay; not any more. A few bad eggs like this spoiled that gig a long time ago.
    Now it's Kijiji (face to face transactions) or I give my excess away, generally to charity yard sales

    Leave a comment:

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