Announcement

Collapse
No announcement yet.

Vesternet Caution

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • sooty
    started a topic Vesternet Caution

    Vesternet Caution


  • mikee123
    replied
    i still use them, bought a couple of things last month. No issues. Helpful and friendly as ever. And so far never had any issues, and I used them a lot over the years

    Leave a comment:


  • mikee123
    replied
    I have bought from them a few times since sootys original post (and a lot before they changed hands), and they seem fine. Customer service is still ok (returning unwanted/not working with HS3) items was not a problem. They used to give good discounts on bulk purchases, now they do not any more. I used to buy 100% through them, now its maybe 20% but thats only due to better deals elswhere.
    Just my personal experience, I do not have any affiliation with them

    Leave a comment:


  • Traction Tim
    replied
    A year and a half later and they are still trading ? Are they safe to order from now ?

    Leave a comment:


  • sooty
    replied
    Originally posted by ScottRennie View Post
    I would put in that order now if you need stuff. There's no safer time to buy as your buying from the administrators, not Vesternet Ltd
    Just to clarify that "Vesternet Ltd" is not the same thing as vesternet.com.

    The vesternet website is no longer operated by Vesternet Ltd but is now operated by Smartech Holdings Ltd.

    Paul..

    Leave a comment:


  • ScottRennie
    replied
    Originally posted by Traction Tim View Post
    Paul, thanks for this. I was totally unaware, and was about to put in another order. I have also bought multiple Z-wave items from them, and everything up to now was delivered safely and quickly. What a shame
    I would put in that order now if you need stuff. There's no safer time to buy as your buying from the administrators, not Vesternet Ltd

    Leave a comment:


  • Traction Tim
    replied
    Originally posted by sooty View Post

    Basically the company "Vesternet Ltd" became insolvent and was placed in administration in February 2017.

    Paul..
    Paul, thanks for this. I was totally unaware, and was about to put in another order. I have also bought multiple Z-wave items from them, and everything up to now was delivered safely and quickly. What a shame

    Leave a comment:


  • mikee123
    replied
    Originally posted by sooty View Post
    In my original post I didn't want to come across as being blunt but I think perhaps people are not reading it the way I intended.

    Basically the company "Vesternet Ltd" became insolvent and was placed in administration in February 2017. The administrators allowed the company to continue trading because they believed that it would be in the best interests of the creditors. Of course they would, given the extortionate fees they will undoubtedly receive out of the deal.

    Reading through the statement of affairs, it would appear that the "Vesternet" website was owned personally by the managing director and is now conveniently being operated by another company which is wholly owned by the spouse of the managing director, whilst the "Vesternet" limited company leaves behind debts close to half a million GPB.

    It also appears that the managing director owed the company a considerable sum however as he is apparently pursuing an IVA, I wonder how much of that will be repaid and available to creditors.

    Having run my own businesses for many years here in the UK and always paying all my creditors and taxes etc, it really pi**es me off when I see this blatant abuse of the system leaving the creditors and the tax payer to pick up the bill.

    Paul..
    Very interesting. I used to buy all my stuff through them, and always got good service and good prices. The person I spoke to did not reply to quotation request as of last year. I then sent my requests to the sales email. The quotes I got were far worse then the deal I usually got. I started buying elsewhere as a result, and only use them if I cannot find it cheaper elsewhere. Also the free return of unwanted or unneeded stuff is not guaranteed any more. I did manage to return something which I had unpacked, and they paid the return postage.
    But this all ties in with my experience with Vesternet going downhill a little. Its a shame.
    But I am very glad for your post, it explains a few things, and I just got my neighbour into zwave, and recommended Vesternet for their prices and good return policies. Maybe I will tell him to be a bit more catious with them.
    Thanks for that Paul, I guess I might have to find another supplier for my neighbour and myself...

    Leave a comment:


  • ScottRennie
    replied
    Originally posted by sooty View Post
    In my original post I didn't want to come across as being blunt but I think perhaps people are not reading it the way I intended.

    Basically the company "Vesternet Ltd" became insolvent and was placed in administration in February 2017. The administrators allowed the company to continue trading because they believed that it would be in the best interests of the creditors. Of course they would, given the extortionate fees they will undoubtedly receive out of the deal.

    Reading through the statement of affairs, it would appear that the "Vesternet" website was owned personally by the managing director and is now conveniently being operated by another company which is wholly owned by the spouse of the managing director, whilst the "Vesternet" limited company leaves behind debts close to half a million GPB.

    It also appears that the managing director owed the company a considerable sum however as he is apparently pursuing an IVA, I wonder how much of that will be repaid and available to creditors.

    Having run my own businesses for many years here in the UK and always paying all my creditors and taxes etc, it really pi**es me off when I see this blatant abuse of the system leaving the creditors and the tax payer to pick up the bill.

    Paul..
    That is a bugger. I have used them since the start & have found the service great and the staff knowledgable. The website is full of useful information - lets hope they find a buyer.

    Note that the safest time to buy anything from a company is while the Administrators are running it!

    Scott

    Leave a comment:


  • deanrparry
    replied
    Originally posted by sooty View Post
    In my original post I didn't want to come across as being blunt but I think perhaps people are not reading it the way I intended.

    Basically the company "Vesternet Ltd" became insolvent and was placed in administration in February 2017. The administrators allowed the company to continue trading because they believed that it would be in the best interests of the creditors. Of course they would, given the extortionate fees they will undoubtedly receive out of the deal.

    Reading through the statement of affairs, it would appear that the "Vesternet" website was owned personally by the managing director and is now conveniently being operated by another company which is wholly owned by the spouse of the managing director, whilst the "Vesternet" limited company leaves behind debts close to half a million GPB.

    It also appears that the managing director owed the company a considerable sum however as he is apparently pursuing an IVA, I wonder how much of that will be repaid and available to creditors.

    Having run my own businesses for many years here in the UK and always paying all my creditors and taxes etc, it really pi**es me off when I see this blatant abuse of the system leaving the creditors and the tax payer to pick up the bill.

    Paul..
    Ahhh thank you for that information... Admittedly it's been a while since I ordered but I to will consider options knowing this.

    Leave a comment:


  • sooty
    replied
    In my original post I didn't want to come across as being blunt but I think perhaps people are not reading it the way I intended.

    Basically the company "Vesternet Ltd" became insolvent and was placed in administration in February 2017. The administrators allowed the company to continue trading because they believed that it would be in the best interests of the creditors. Of course they would, given the extortionate fees they will undoubtedly receive out of the deal.

    Reading through the statement of affairs, it would appear that the "Vesternet" website was owned personally by the managing director and is now conveniently being operated by another company which is wholly owned by the spouse of the managing director, whilst the "Vesternet" limited company leaves behind debts close to half a million GPB.

    It also appears that the managing director owed the company a considerable sum however as he is apparently pursuing an IVA, I wonder how much of that will be repaid and available to creditors.

    Having run my own businesses for many years here in the UK and always paying all my creditors and taxes etc, it really pi**es me off when I see this blatant abuse of the system leaving the creditors and the tax payer to pick up the bill.

    Paul..

    Leave a comment:


  • Frogstar Warrior
    replied
    I to have never had a problem. If you mail them first they can often give even better prices than those on the website. They have always been helpful and give advice whether you buy or not.
    Delivery has always been super quick.

    Leave a comment:


  • deanrparry
    replied
    Never had a problem with vesternet delivery ever! Always been super quick for UK mainland deliveries... And always been super customer service. Sorry but I've either been extremely lucky along with a few others or visa versa?

    Call them they are great to talk to!

    Leave a comment:


  • Skinnez
    replied
    Originally posted by sooty View Post
    I've not ordered from them recently but never had an issue with delivery on previous orders.



    My post was pointing towards looking up the company's financial info ?



    Paul..


    Ok, I looked it up..
    but it doesn't surprise me.

    Cheers

    J

    Leave a comment:


  • sooty
    replied
    I've not ordered from them recently but never had an issue with delivery on previous orders.

    My post was pointing towards looking up the company's financial info ?

    Paul..

    Leave a comment:

Working...
X