Sorry about this rant, but I do need to cry on someone's shoulder.
Here it is - 3pm Arizona Time, on a Friday - and no access to HomeSeer Support until Monday...
I am working on setting up Homeseer with Alexa for a relative here in Phoenix.
I am booked to fly home on Saturday PM.
I am unable to get the Alexa skill to populate with the Devices, after authenticating it with MyHS.
I seem to recall, when I did my own, in the past - it took a few hours to happen.
Furthermore, I just checked my Alexa App - and all of my HomeSeer devices have disappeared on my Alexa account.
To make this experience even more frustrating - my account here on forums.homeseer.com - keeps getting deleted.
So I have just waited about 30 minutes for an email to open up another.
I suspect that there is some server - sitting somewhere that links MyHS to Amazon.
I am also suspecting there is something going on with it - that is breaking/preventing devices from appearing in Alexa.
There are MANY posts on the forum here of experiences where Homeseer Users are either unable to get devices to appear in Alexa or devices just disappear.
How serious is Homeseer about this functionality - why has this been going on for so long?
Can management please comment?
I am moving my Z-Wave devices onto an Alexa device that has the ability to control them.
I am utterly devistated that I have invested so much of my own money and time, and other people's money and time into Homeseer
to be let down like this...
Here it is - 3pm Arizona Time, on a Friday - and no access to HomeSeer Support until Monday...
I am working on setting up Homeseer with Alexa for a relative here in Phoenix.
I am booked to fly home on Saturday PM.
I am unable to get the Alexa skill to populate with the Devices, after authenticating it with MyHS.
I seem to recall, when I did my own, in the past - it took a few hours to happen.
Furthermore, I just checked my Alexa App - and all of my HomeSeer devices have disappeared on my Alexa account.
To make this experience even more frustrating - my account here on forums.homeseer.com - keeps getting deleted.
So I have just waited about 30 minutes for an email to open up another.
I suspect that there is some server - sitting somewhere that links MyHS to Amazon.
I am also suspecting there is something going on with it - that is breaking/preventing devices from appearing in Alexa.
There are MANY posts on the forum here of experiences where Homeseer Users are either unable to get devices to appear in Alexa or devices just disappear.
How serious is Homeseer about this functionality - why has this been going on for so long?
Can management please comment?
I am moving my Z-Wave devices onto an Alexa device that has the ability to control them.
I am utterly devistated that I have invested so much of my own money and time, and other people's money and time into Homeseer
to be let down like this...
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