+1 again in Ireland. Alexa unresponsive for last 12 hours at least. Also when looking for upgrades on my two Zee2 devices, in the "Setup" page I get "Error Downloading update control file: Error: TrustFailure (Authentication failed, see inner exception.)" Other users reporting the same error there as well.
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Oh, and be sure to log this in a ticket if your down. They may not realise if it's not everyone down.
https://homeseer.com/contact-us/
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Originally posted by sidepipe View PostWould be interested to know what happened.
For critical things I'd probably recommend installing a hue emulator on a pi or something - you can use that to translate switch commands to homeseer api calls to avoid reliance on at least some of the cloud stuff.
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Originally posted by concordseer View Post
I wouldn’t rely on a service like this. It’s only there for novelty purposes and clearly you can see why.
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Originally posted by MFULLER View Post
Homeseer support told me: "We had a certificate expire and didn't receive a notification about the expiration."
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Originally posted by concordseer View Post
Interesting and quite plausible as 30th May 2020 was a big security cert expiry date for many. A number of other applications I work on had similar experiences on the same date. Service calls just stopped working in many cases with no warning. Still, I wouldn’t entrust any mission critical automations into the hands of Alexa.
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Originally posted by JoeT View PostStill not working for me. There's two Homeseer skills, neither one - when enabled with account login - work. I deleted my devices and neither skill will enable device discovery either. I opened a support ticket.
So, looks like I may have to move to OpenHAB.
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