I have experienced issues in the past whereby Alexa advises "device not responding" that are sometimes caused by issues with the MyHS service and other times can be resolved by Disabling/Enabling the Homeseer Smarthome Skill. However, now I am experiencing another issue whereby Alexa seems to hear the request as the LED spins blue/green and then NOTHING! ....the HS3 device command is not executed and Alexa remains silent and does not report a "not responding" issue. I have tried rebooting HS3, the Echo Device, Skill Disable/Enable with no resolution to the problem. The issue does not seem to be with MyHS Service, any ideas?
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Alexa ignoring requests targeted for HS3 Devices...
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Originally posted by mworsnop View PostI have asked this before it would be awesome to have a status page so we know what homeseer servers are doing.
I am down on Alexa too for HS4
Maybe we need to ask Rich? I have suggested this to support before.
Jim Speiser
38-year veteran of Home Automation
Still don't know squat
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