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    smarthome not working?

    The smarthome app shows all my devices off line. Asked Alexa to discover them and reply no devices. I disabled the app and enabled it again. It asked for my HS user name & PW...Entered it and this is part of the message that came up

    Server Error in/Application
    database master on server myhs-sql is not corrently available

    Line 18:
    Line 19: For Each enumValue As eUserLevel In enumValues
    Line 20: Role = RoleManager.FindByName(enumValue.ToString)
    Line 21: If Role Is Nothing Then IResult = RoleManager.Create(New IdentityRole(enumValue.ToString))
    Line 22: Next
    SqlException (0x80131904): Database 'master' on server 'myhs-sql' is not currently available. Please retry the connection later. If the problem persists, contact customer support, and provide them the session tracing ID of '{31508C10-5C8D-423B-8DE6-9852DFF40FB8}'.]
    System.Data.SqlClient.SqlInternalConnection.OnError(SqlExcep tion exception, Boolean breakConnection, Action`1 wrapCloseInAction) +110
    System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(Tds ParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) +345
    System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) +4927
    System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +81
    System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin (Boolean enlistOK) +54
    System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLog in(ServerInfo serverInfo, String newPassword, SecureString newSecurePassword, Boolean ignoreSniOpenTimeout, TimeoutTimer timeout, Boolean withFailover) +451
    System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailov er(ServerInfo serverInfo, String


    any info on this problem?........................

    I was just able to enable the app. It seems fine now. Was there an update to the system?
    Last edited by scg; September 15, 2016, 07:58 AM. Reason: now working

    #2
    There must have been something this morning/last night. My family let me know first thing that Alexa wouldnt turn on/off the lights.
    HS4Pro on a Raspberry Pi4
    54 Z-Wave Nodes / 21 Zigbee Devices / 108 Events / 767 Devices
    Plugins: Z-Wave / Zigbee Plus / EasyTrigger / AK Weather / OMNI

    HSTouch Clients: 1 Android

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      #3
      The myHS service went down for a time this morning causing this issue. It's back up now.
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