I have a multi user Google Home HS3-Pro system. You need to pay for the Premium MyHS Account to allow more than 1 Google User to access the MyHS2 system.
Both accounts were having the same problem with linking to the MyHS account. What I found through extensive testing is that if you link Google Home with more than 156 - 160 HS voice events/devices, there appears to be a communication timeout and the "couldn't update the settings - check the connection" message is generated.
After experimenting, I am locked out on 1 account but the other works fine. Both accounts can be accessed using HS Mobile or Web.
Any ideas ??
Doug
Both accounts were having the same problem with linking to the MyHS account. What I found through extensive testing is that if you link Google Home with more than 156 - 160 HS voice events/devices, there appears to be a communication timeout and the "couldn't update the settings - check the connection" message is generated.
After experimenting, I am locked out on 1 account but the other works fine. Both accounts can be accessed using HS Mobile or Web.
Any ideas ??
Doug
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