This is what I sent to Homeseer support (following a ticket submission) on the 22nd of January. There have been 27 emails going back and forth, mostly me asking for updates, they usually answer after two of my emails with a one liner saying they are still working on it. Homeseer support has been completely inept, from my perspective - and the issue is still not resolved.
Is anyone else still having this issue? I would like to point support to this thread if others are still effected. I will just have to drop the issue If its just me that is still having these problems.
Supports latest email:
"I'm sorry that IFTTT hasn't been working for you still, we don't seem to have any other reports of this not working so I'm not sure what specifically is causing the issue here. At this moment I do not have an update for you but I can check in with an engineer."
That email follows one from Rich acknowledging the issue(s) "Its been slow to get help from IFTTT but we are still working with them, they keep requesting more data, which we have been providing."
"Hi,
I'm experiencing the same issues as lots of other HS/IFTTT users.
First I had the issues described in this post, when I looked in IFTTT I could see another users HS system. I deleted and re-logged in and was able to re-set up my system with my HS devices. HS working with IFTTT as not been reliable to this day since.
https://forums.homeseer.com/forum/ho...r-not-received
Now I have the issues described in this post. HS is logged into Mysys in IFTTT, connection is active, but nothing works. I just have lists of errors, the same as people are seeing in the thread below.
https://forums.homeseer.com/forum/ho...r-not-received
Regards,
Tim"
Is anyone else still having this issue? I would like to point support to this thread if others are still effected. I will just have to drop the issue If its just me that is still having these problems.
Supports latest email:
"I'm sorry that IFTTT hasn't been working for you still, we don't seem to have any other reports of this not working so I'm not sure what specifically is causing the issue here. At this moment I do not have an update for you but I can check in with an engineer."
That email follows one from Rich acknowledging the issue(s) "Its been slow to get help from IFTTT but we are still working with them, they keep requesting more data, which we have been providing."
"Hi,
I'm experiencing the same issues as lots of other HS/IFTTT users.
First I had the issues described in this post, when I looked in IFTTT I could see another users HS system. I deleted and re-logged in and was able to re-set up my system with my HS devices. HS working with IFTTT as not been reliable to this day since.
https://forums.homeseer.com/forum/ho...r-not-received
Now I have the issues described in this post. HS is logged into Mysys in IFTTT, connection is active, but nothing works. I just have lists of errors, the same as people are seeing in the thread below.
https://forums.homeseer.com/forum/ho...r-not-received
Regards,
Tim"
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