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Can't Authenticate to MyHS Remote Service

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    Can't Authenticate to MyHS Remote Service

    I'm suddenly unable to authenticate to the MyHS remote service (which I need to be able to do to relink the Alexa skill). says I don't exist at all, despite having been a registered user for more than 10 years.

    I've file a support ticket but, of course, this happened on Friday night. I don't expect to hear anything from support until Monday.

    Any suggestions?


    Disregard. I got bit by my password manager. I have no earthly idea why, but when I registered years ago I used my gmail account instead of my regular home email. Finally realized this when I noticed my password manager was offering up two different sets of credentials for myhs. Sheesh. Embarrassing.