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3rd April 2020 - HS3 won't establish connection to MyHS

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    3rd April 2020 - HS3 won't establish connection to MyHS

    Homeseer not responding to Alexa.. checked logs and have several of these over the last few days. Restarted Windows VM and HS3 at 19:12 and issue persists. I can access and login to myhs.homeseer.com from the HS3 VM; Attempting a connection from MyHS "Access System" function fails.


    Apr-03 19:37:12 Error Creating connection to MyHS service, there may be a problem with the server or the Internet connection. The connection will be attempted again shortly.
    Apr-03 19:22:24 Error Creating connection to MyHS service, there may be a problem with the server or the Internet connection. The connection will be attempted again shortly.
    Apr-03 19:14:06 Error Creating connection to MyHS service, there may be a problem with the server or the Internet connection. The connection will be attempted again shortly.
    Apr-03 19:12:46 Startup Creating ASP.NET application host...
    Apr-03 19:12:45 Startup Creating Speaker Client Interface Object...
    Apr-03 19:12:43 Startup Creating Class Objects...

    #2
    I have several systems that cannot connect to myhs tonight. The issue seems to be at HomeSeer’s end.

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      #3
      Same here. San Diego, CA

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        #4
        Try restarting HS3 and test as the service has been restarted.
        πŸ’β€β™‚οΈ Support & Customer Service πŸ™‹β€β™‚οΈ Sales Questions πŸ›’ Shop HomeSeer Products​

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