MyHS looking for old system
I have a problem with MyHS.
I was using HS3 but have now upgraded to HS4.
I tried upgrading my HS3 setup but had problems so abandoned that route. I did a clean install of HS4 on a new PC.
Initially, MyHS was trying to access the old HS3 system. I went into manage on the MyHS landing page and changed the primary system with the HS4 licence.
When I try to logon now it is looking for the setup where I tried to do an upgrade from HS3 to HS4. I tried deleting and setting up MyHS again but it still looks for the old system.
How can I reset MyHS to look at my new and permanent system?
Any advice appreciated.
I was using HS3 but have now upgraded to HS4.
I tried upgrading my HS3 setup but had problems so abandoned that route. I did a clean install of HS4 on a new PC.
Initially, MyHS was trying to access the old HS3 system. I went into manage on the MyHS landing page and changed the primary system with the HS4 licence.
When I try to logon now it is looking for the setup where I tried to do an upgrade from HS3 to HS4. I tried deleting and setting up MyHS again but it still looks for the old system.
How can I reset MyHS to look at my new and permanent system?
Any advice appreciated.
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