Error accessing Pi system via MYHS

[goldriver]

I have two HS4 systems one in the house and the second in my garage, first one is a full windows Pro version wired to my main network with a fix Ip adress 192.168.2.170, I have a second router serving it's own clients wich is connected to the first network in my garage, my second HS4 system is running on a Pi connected to that second router (192.168.8.170)

Both systems have separates users created on myhs

My problem is locally i can connect via myhs to my house HS4 Windows Pro but can't connect to the garage HS4 Pi. Once i enter the login for the second system on the myhs page, after about 1 minute i have a message returning 'this site is unavailable' and it shows the HS4 Pi IP adress; 192.168.8.170

If i try connecting via WAN everything is working fine

Would anyone would have a hint on my problem ?

[drhtmal]

Is the second router running a firewall?

[zwolfpack]

I believe this is just how MyHS works.

When logging in to MyHS, if the login server detects that the connecting client is coming from the same WAN address as the target HS instance, it redirects to the local LAN address instead of the connected.homeseer.com proxy. Info from find.homeseer.com is used for this determination/redirect.

This mechanization assumes that anything coming from the same WAN address is reachable on the same internal LAN.

[drhtmal]

I believe this is just how MyHS works.

When logging in to MyHS, if the login server detects that the connecting client is coming from the same WAN address as the target HS instance, it redirects to the local LAN address instead of the connected.homeseer.com proxy. Info from find.homeseer.com is used for this determination/redirect.

This mechanization assumes that anything coming from the same WAN address is reachable on the same internal LAN.

This would be easy to test. Just try to access the 192.168.2.170 and 192.168.8.170 HS system from the 192.168.8.0 LAN.

goldriver


Can you access the 192.168.8.170 HS system from the 192.168.2.0 LAN?

[goldriver]

This would be easy to test. Just try to access the 192.168.2.170 and 192.168.8.170 HS system from the 192.168.8.0 LAN.

goldriver


Can you access the 192.168.8.170 HS system from the 192.168.2.0 LAN?

From the 192.168.8.0 LAN I can access the 192.168.2.170
From the 192.168.2.0 LAN I CAN'T access 192.168.8.170

So I guess there is a firewall issue on the 192.168.8.0 router, I tried to open the port I use for HS4 on the 192.168.8.0 router but still, From the 192.168.2.0 LAN I CAN'T access 192.168.8.170 so I am in the blind

[drhtmal]

If the second router does not need the firewall just shut it off. I have a second router in my lab and just disabled the firewall because my main router/firewall protects it. When you disable the firewall the router just becomes a gateway.