This seemingly started to occur when my home internet was upgraded (new router) but I am not 100% sure. I think it was just prior to that.
I can connect to myhs when on 4g LTE with out an issue, and also from my PC which is wired.
but if I am on the local WiFi network with my mobile, I can't connect to myhs.
hardware setup: FiOS router, it only acts as a wired router. I have a 24 port switch, with orbi for my wifi. I also have a second netgear router for WiFi as a back up (I had some bugs with ORBI at the beginning). My HomeTroller box is wired to the switch.
I also turned on the wireless radios on the router and connected to it.. no difference
Any ideas or trouble shooting steps?
I can connect to myhs when on 4g LTE with out an issue, and also from my PC which is wired.
but if I am on the local WiFi network with my mobile, I can't connect to myhs.
hardware setup: FiOS router, it only acts as a wired router. I have a 24 port switch, with orbi for my wifi. I also have a second netgear router for WiFi as a back up (I had some bugs with ORBI at the beginning). My HomeTroller box is wired to the switch.
I also turned on the wireless radios on the router and connected to it.. no difference
Any ideas or trouble shooting steps?
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