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No Access to MyHS

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    No Access to MyHS

    MyHS has been working fine for months and maybe years.

    A couple of weeks ago I installed a new router, Cisco RV345. Every thing was fine no problems.

    Last Friday I had another internet service installed. The RV345 has dual WAN ports, they are setup in a load balancing config.

    Saturday evening I noticed my link Alexa to IFTTT to HS3 wasn't working. HSTouch also doesn't work. So I started trouble shooting this evening.

    When HS3 boots the log contains the following;

    ‚ÄčMyHS could not connect to server: The requested name is valid, but no data of the requested type was found

    I can log in to MyHS and everything looks good.

    Anyone have any ideas? I've tried everything I can think of.