Introducing MyHS Remote Access Service!
We're pleased to announce our new "MyHS" Remote Access service! The new service allows users to connect their systems remotely without the need for port forwarding or dynamic DNS address tracking.
Cost
myHS Standard service will be FREE! The standard service allows for one user and one HomeSeer system (perfect for most users). Bandwidth will be limited to standard web data (most users).
myHS Premium Service will be $2/month (billed yearly). The premium service allows for multiple systems and multiple users and will support higher bandwidth. Users will netcams will benefit from the additional bandwidth.
Try it Out!
If you'd like to try it, follow the steps below:
Note: If you are logging into HSTouch from your home network, make sure you add your MyHS user/pass combination to HomeSeer on the Netowork tab in Setup. MyHS uses these credentials when it logs you in. If you connect remotely (outside your home), the first time you connect, your MyHS credentials are automatically added to HomeSeer.
If you run into any issues, please post them to our bugzilla bug tracker in the HS3 section. http://www.homeseer.com/bugzilla/
FAQ
Q: Why is HomeSeer offering this service now?
A: Our focus with the release of HS3 and the HomeTroller Zee, has been to simplify our systems so that virtually anyone can add automation to their lives. MyHS furthers this goal by taking the headaches out of remote setup.
Q: Will I still be able to use port forwarding and DDNS to access my system directly if I want to?
A: Yes, those options will remain available
Q: Will myHomeSeer-Connect DDNS service still be available?
A: Yes, for the time being, as long as folks still want it.
Q: If I'm accessing my system from home, will my connection be routed through the myHS 'tunnel'?
A: No, when you attempt the connection from home, myHS will change to the local LAN connection automatically.
Q: Is this service really FREE or are there any hidden fees?
A: Yes, the standard service is totally free for most users. Those with multiple systems or multiple users or those wanting to stream cameras should consider the premium service.
Q: Is myHS secure?
A: Yes, all transmissions are encrypted
Q: Will HomeSeer use myHS to spy on me?
A: No. We can check to see which accounts are connected and how much bandwidth is being consumed, but no specific usage data is revealed or recorded. If you choose not to use myHS, you can disable the connection altogether in the HS3 setup area.
Q: Can I delete my account if I decide not to use myHS?
A: Of course. Just log in on the Admin page and remove your account.
Q: Does this work for all HSTouch clients?
A: It works with Android and IOS clients.
Q: How do I upgrade to the premium service?
A: Purchase here: http://store.homeseer.com/store/x-P1785C30.aspx
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Cost
myHS Standard service will be FREE! The standard service allows for one user and one HomeSeer system (perfect for most users). Bandwidth will be limited to standard web data (most users).
myHS Premium Service will be $2/month (billed yearly). The premium service allows for multiple systems and multiple users and will support higher bandwidth. Users will netcams will benefit from the additional bandwidth.
Try it Out!
If you'd like to try it, follow the steps below:
- Download and install the latest HS3 beta software http://board.homeseer.com/showthread.php?t=167134
- Download the install the latest HSTouch server plug-in from your HS3 updter
- Download and install the latest HSTouch Android client from the Google Play store or Apple iTunes app store
- Navigate to http://myhs.homeseer.com and click the register link. You'll need your HS3 license ID and password. You can obtain license information by using this form: http://homeseer.com/company/licensing-issues.htm
- Check your email and click the verification link to complete your registration
- Log in and give it a whirl!
Note: If you are logging into HSTouch from your home network, make sure you add your MyHS user/pass combination to HomeSeer on the Netowork tab in Setup. MyHS uses these credentials when it logs you in. If you connect remotely (outside your home), the first time you connect, your MyHS credentials are automatically added to HomeSeer.
If you run into any issues, please post them to our bugzilla bug tracker in the HS3 section. http://www.homeseer.com/bugzilla/
FAQ
Q: Why is HomeSeer offering this service now?
A: Our focus with the release of HS3 and the HomeTroller Zee, has been to simplify our systems so that virtually anyone can add automation to their lives. MyHS furthers this goal by taking the headaches out of remote setup.
Q: Will I still be able to use port forwarding and DDNS to access my system directly if I want to?
A: Yes, those options will remain available
Q: Will myHomeSeer-Connect DDNS service still be available?
A: Yes, for the time being, as long as folks still want it.
Q: If I'm accessing my system from home, will my connection be routed through the myHS 'tunnel'?
A: No, when you attempt the connection from home, myHS will change to the local LAN connection automatically.
Q: Is this service really FREE or are there any hidden fees?
A: Yes, the standard service is totally free for most users. Those with multiple systems or multiple users or those wanting to stream cameras should consider the premium service.
Q: Is myHS secure?
A: Yes, all transmissions are encrypted
Q: Will HomeSeer use myHS to spy on me?
A: No. We can check to see which accounts are connected and how much bandwidth is being consumed, but no specific usage data is revealed or recorded. If you choose not to use myHS, you can disable the connection altogether in the HS3 setup area.
Q: Can I delete my account if I decide not to use myHS?
A: Of course. Just log in on the Admin page and remove your account.
Q: Does this work for all HSTouch clients?
A: It works with Android and IOS clients.
Q: How do I upgrade to the premium service?
A: Purchase here: http://store.homeseer.com/store/x-P1785C30.aspx
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