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    #16
    Hi all

    Sorry bring up an old post but...
    The background
    HS3 at home .
    HS4 at work
    Bought Premium to access both systems via HSmobile

    The question
    Have I done something wrong....again??

    I can access both sites via HSmobile
    the HS3 site works a treat can see all devices etc
    the HS4 site is accessible BUT i cannot see any devices/events/etc All I can see in the device page is
    "We didn't find any devices...add some to HC3 and then refresh this list"

    Yes I do have have devices/events etc on HS4...so nothing to add

    Do I need to upgrade HS3 to HS4 or do I need to downgrade HS4 to HS3 in order for this feature to work...

    Have I missed something obvious

    Thanks for reading and hopefully help

    JP

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      #17
      SOLVED...
      use the same logins on both systems...
      so bloody obvious..now

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