I am doing a couple HT-SEL units for a customer, setting them up in my lab and then deploying in the field. Configured and deployed first unit (unit A), setup and registered MYHS, and it worked fine. Always able to connect from my office to unit A.
Now I begin to configure unit B in the lab by restoring the config file from unit A to speed up the process. After a few mis-steps, i get things up and running but want a piece of info from unit A, so I try to connect thru MYHS but it connects me to the unit B on my LAN at 192.168.0.26.
After some re-boots and etc, unit B is now on my LAN at 192.168.0.5. Homeseer deleted the MYHS accounts and I re-registered and verified email on both systems. Now, from my office PC, i try to get into unit A thru MYHS, using the correct email address and password, web browser hangs for several seconds and then displays 192.168.0.26 and a webpage not available message.
Why is MYHS looking for an IP address on my LAN instead of connecting to where the licensed / registered box is located? Is something redirecting it from my LAN or a cache of some sort?
I tried to log on from my cellphone, not on my LAN wireless, over data connection, thru MYHS and got into Unit A properly, same with unit B.
Seems to point to a LAN issue to my limited thinking, any suggestions?
and thank you in advance
Jurgen
Now I begin to configure unit B in the lab by restoring the config file from unit A to speed up the process. After a few mis-steps, i get things up and running but want a piece of info from unit A, so I try to connect thru MYHS but it connects me to the unit B on my LAN at 192.168.0.26.
After some re-boots and etc, unit B is now on my LAN at 192.168.0.5. Homeseer deleted the MYHS accounts and I re-registered and verified email on both systems. Now, from my office PC, i try to get into unit A thru MYHS, using the correct email address and password, web browser hangs for several seconds and then displays 192.168.0.26 and a webpage not available message.
Why is MYHS looking for an IP address on my LAN instead of connecting to where the licensed / registered box is located? Is something redirecting it from my LAN or a cache of some sort?
I tried to log on from my cellphone, not on my LAN wireless, over data connection, thru MYHS and got into Unit A properly, same with unit B.
Seems to point to a LAN issue to my limited thinking, any suggestions?
and thank you in advance
Jurgen
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