HS Store password not working - reset not sending email

[Kitar]

I have been waiting what seems like an eternity for a password reset email.

Not sure why I'd need to reset. Normally Lastpass logs me on automatically. Have there been changes to the store that would affect logins ?

[Kitar]

I have been waiting what seems like an eternity for a password reset email.

Not sure why I'd need to reset. Normally Lastpass logs me on automatically. Have there been changes to the store that would affect logins ?

So I've waited overnight and no sign of a password reset.

There seems to be no appropriate forum for this and no link or email address on the store website.

Who should I contact?

[sparkman]

So I've waited overnight and no sign of a password reset.

There seems to be no appropriate forum for this and no link or email address on the store website.

Who should I contact?

sales@homeseer.com

[MarkN]

So I've waited overnight and no sign of a password reset.

When is the last time you used the HS store. They changed stores in September so if it was before that you will need to create a new account.

[Kitar]

sales@homeseer.com

When is the last time you used the HS store. They changed stores in September so if it was before that you will need to create a new account.

Thanks guys,
Support did get back to me today explaining that the accounts were reset.