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    #46
    Understood, and much appreciated!

    Comment


      #47
      The Sure Petcare plugin is returning errors for me - "The remote server returned an error: (502) Bad Gateway. Token:A long string which is the token...."
      Anyone else having problems?

      Comment


        #48
        Yes. Same here. Started this morning.
        iCore5 Win 10 Pro x64 SSD

        HS3 Pro Edition 3.0.0.435 Windows

        BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

        Comment


          #49
          Jez the errors are still continuing for me.
          iCore5 Win 10 Pro x64 SSD

          HS3 Pro Edition 3.0.0.435 Windows

          BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

          Comment


            #50
            Originally posted by mminehan View Post
            Jez the errors are still continuing for me.
            I guess something has changed at Sure Petcare's end. Most annoying.

            Comment


              #51
              mrhappy Hi Adam, would you mind taking a look at the 502 gateway problem? It seems something might have changed with the Sureflap servers. Maybe they have limited the polling rate? Marty
              iCore5 Win 10 Pro x64 SSD

              HS3 Pro Edition 3.0.0.435 Windows

              BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

              Comment


                #52
                Hopefully this hasn't stopped working. I just installed the door about a month ago specifically because I could integrate with HS. I realize it wasn't anything official, I just hope it's a short term error.

                I got it uploaded to my Zee, the plugin shows up, I've entered my login, but I see no additional devices? Should it automatically create them?

                Comment


                  #53
                  Is anyone else getting 503 errors at the moment?

                  Sure Petcare Web Exception: The remote server returned an error: (503) Server Unavailable.
                  Not sure if it is my setup or the Sureflap servers.

                  Marty
                  iCore5 Win 10 Pro x64 SSD

                  HS3 Pro Edition 3.0.0.435 Windows

                  BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                  Comment


                    #54
                    Yes, same here.
                    -Wade

                    Comment


                      #55
                      Originally posted by Wade View Post
                      Yes, same here.
                      I stopped and restarted the plugin and it seems to have fixed the issue....for now.
                      iCore5 Win 10 Pro x64 SSD

                      HS3 Pro Edition 3.0.0.435 Windows

                      BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                      Comment


                        #56
                        Originally posted by cahilj View Post
                        Hopefully this hasn't stopped working. I just installed the door about a month ago specifically because I could integrate with HS. I realize it wasn't anything official, I just hope it's a short term error.

                        I got it uploaded to my Zee, the plugin shows up, I've entered my login, but I see no additional devices? Should it automatically create them?
                        Just seeing if anyone has the answer for this.

                        Comment


                          #57
                          Originally posted by cahilj View Post

                          Just seeing if anyone has the answer for this.
                          I don't have a Zee as I'm running HS3 on Win 10 Pro. But it should automatically create at least two root devices (one for the cat door and one per pet) and associated child devices.

                          Might be a stupid question but you have got the right room/floor/device type filters selected in your device list right?
                          iCore5 Win 10 Pro x64 SSD

                          HS3 Pro Edition 3.0.0.435 Windows

                          BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                          Comment


                            #58
                            mrhappy I realise you are busy with many other projects, but I was wondering if you had given the battery device any further thought? I would be fantastic for HS to be able to notify when the battery on the cat door is getting low.
                            Thanks, Marty.
                            iCore5 Win 10 Pro x64 SSD

                            HS3 Pro Edition 3.0.0.435 Windows

                            BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                            Comment


                              #59
                              Originally posted by mminehan View Post

                              I don't have a Zee as I'm running HS3 on Win 10 Pro. But it should automatically create at least two root devices (one for the cat door and one per pet) and associated child devices.

                              Might be a stupid question but you have got the right room/floor/device type filters selected in your device list right?
                              After weeks of troubleshooting a failed door latch motor (it only took that long because their app is horrible and I don't think their support team understands how their products operate when interacting with the app) with the Petcare help desk, and finally getting them to warranty it out for me, I'm about to try this again.

                              When I turn on the plugin, no devices are created. I've made sure the device list is set to "show all".

                              Comment


                                #60
                                Originally posted by cahilj View Post

                                After weeks of troubleshooting a failed door latch motor (it only took that long because their app is horrible and I don't think their support team understands how their products operate when interacting with the app) with the Petcare help desk, and finally getting them to warranty it out for me, I'm about to try this again.

                                When I turn on the plugin, no devices are created. I've made sure the device list is set to "show all".
                                Have entered your credentials in the plugin page? I don't think the plugin will create any devices until it connects and gets a valid login from the SurePet servers.
                                iCore5 Win 10 Pro x64 SSD

                                HS3 Pro Edition 3.0.0.435 Windows

                                BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                                Comment

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