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Trouble connecting kwikset zwave lock

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  • Trouble connecting kwikset zwave lock

    I just got my new Zee S2 in the mail on Friday and have successfully connected my thermostats, but I’m having trouble with my kwikset locks. I followed the instructions for connecting locks. First, I excluded each, then added them as new zwave devices. It seems to go through the connection process successfully. When I go to the devices tab, they show up, but don’t have any child devices and there is no way to control them. I have tried excluding and adding them several times with the same outcome each time. I have included screenshots below to help illustrate the issue. I have been looking through the forum all weekend and haven’t found any others with this issue. I would appreciate any suggestions you might have. Thanks!

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    {"data-align":"none","data-size":"full","title":"E7884A52-C952-45E3-B888-0C67C26276AB.jpeg","data-attachmentid":1316929}
    Attached Files

  • #2
    What version of the Z-Wave plugin are you running?
    How far is the lock from your Z-Wave interface when you added these locks. Using the secure method the locks need to be within a few inches of your Z-Wave interface. Try moving the lock and Z-Wave interface closer and then remove and add again.
    -Rupp
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    • #3
      Thanks for the reply. I’m using version 3.0.1.252 of the zwave plugin. When I excluded and added the locks, I removed the electronic part from the door and put it within inches of the Zee S2. I did initially have trouble getting them to connect before removing them from the doors.

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