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HomeSeer's own TLS Certificates Have Expired.. Problems with Forums, Alexa, etc

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  • HomeSeer's own TLS Certificates Have Expired.. Problems with Forums, Alexa, etc

    HomeSeer has allowed their TLS certificates to expire (that was a big miss) and this has caused me hours of troubleshooting until I realized the root cause. Is anyone else sees this, chances are your problems are not your local HomeSeer setup, but the interaction with services that HomeSeer uses in the cloud that depends on this certificate (forums, IFTTT, Alexa, etc..)

    The cert expired at: ‎Sunday, ‎August ‎25, ‎2019 6:59:59 PM

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    Attached Files
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    Jean-Marie G. Vaneskahian
    jean@vaneskahian.com
    ---------------------------------------------------

  • #2
    Their SSL provider should have reminded them at 180 days, 90 days, 60 days, 30 days, 15 days, 7 days, 6 days, 5 days, 4 days, 3 days, 2 days, 1 day, like mine does.

    Hopefully they do not overpay as it is only $54 a year for a Comodo wildcard certificate.

    Comment


    • #3
      Thanks for the heads up...wondered why the errors

      Sent from my SM-T813 using Tapatalk

      Comment


      • #4
        Originally posted by RoChess View Post
        Their SSL provider should have reminded them at 180 days, 90 days, 60 days, 30 days, 15 days, 7 days, 6 days, 5 days, 4 days, 3 days, 2 days, 1 day, like mine does.

        Hopefully they do not overpay as it is only $54 a year for a Comodo wildcard certificate.
        I use Comodo and I can assure you they do provide e-mail notification that the certificate is about to expire.
        HS3PRO 3.0.0.500 as a Fire Daemon service, Windows 2016 Server Std Intel Core i5 PC HTPC Slim SFF 4GB, 120GB SSD drive, WLG800, RFXCom, TI103,NetCam, UltraNetcam3, BLBackup, CurrentCost 3P Rain8Net, MCsSprinker, HSTouch, Ademco Security plugin/AD2USB, JowiHue, various Oregon Scientific temp/humidity sensors, Z-Net, Zsmoke, Aeron Labs micro switches, Amazon Echo Dots, WS+, WD+ ... on and on.

        Comment


        • #5
          Sorry for the glitch. Should be all set now.
          Learn About HomeSeer

          Comment


          • #6
            macromark Rupp
            The developer's plugin portal cert is still expired as of 10:02a CDT
            ​​​​​​​
            HS3Pro Running on a Raspberry Pi3
            64 Z-Wave Nodes, 168 Events, 280 Devices
            UPB modules via OMNI plugin/panel
            Plugins: Z-Wave, BLRF, OMNI, HSTouch, weatherXML, EasyTrigger
            HSTouch Clients: 3 Android, 1 Joggler

            Comment


            • #7
              Originally posted by rmasonjr View Post
              macromark Rupp
              The developer's plugin portal cert is still expired as of 10:02a CDT
              Support tells me "they're working on it"....

              Comment


              • #8
                Sorry about this error, it simply was a communication problem within our group. Half the servers were updated weeks ago when the cert was renewed but the others did not get updated. We have implemented some early warnings in our calendar for the next update, but that is now years away.

                Servers are all updated now.
                website | buy now | support | youtube

                Comment


                • #9
                  Originally posted by rjh View Post
                  Sorry about this error, it simply was a communication problem within our group. Half the servers were updated weeks ago when the cert was renewed but the others did not get updated. We have implemented some early warnings in our calendar for the next update, but that is now years away.

                  Servers are all updated now.
                  Thanks Rich. It is unfortunate it expired on a weekend, but personally I didn’t think the sky was falling
                  Randy Prade
                  Aurora, CO
                  Prades.net

                  PHLocation - Pushover - EasyTrigger - UltraECM3 - Ultra1Wire3 - Arduino

                  Comment


                  • #10
                    Are people still having issues with ifttt? Since the certificate issue was fixed the forums are working properly and it seems most services (myHS etc) are working. But my HS/ifttt integration was not working.

                    Using the 'check now' button for the recipe on the ifttt website says "There was an error during the check process".

                    I figured out I had to 're-link' the service to get it to work.

                    Just in case other people are having the same issue: go to 'my services' in your ifttt account, scroll down to 'HomeSeer'. When the page of Homeseer recipes loads click 'settings' in top right. Then 'edit' beside account info. Re-enter your myHS credentials. That should fix the issue.

                    I guess this must update the certificate details or something.

                    Hope this helps people in a similar position.

                    Marty
                    iCore5 Win 10 Pro x64 SSD

                    HS3 Pro Edition 3.0.0.435 Windows

                    BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                    Comment


                    • #11
                      Originally posted by mminehan View Post
                      Are people still having issues with ifttt? Since the certificate issue was fixed the forums are working properly and it seems most services (myHS etc) are working. But my HS/ifttt integration was not working.

                      Using the 'check now' button for the recipe on the ifttt website says "There was an error during the check process".

                      I figured out I had to 're-link' the service to get it to work.

                      Just in case other people are having the same issue: go to 'my services' in your ifttt account, scroll down to 'HomeSeer'. When the page of Homeseer recipes loads click 'settings' in top right. Then 'edit' beside account info. Re-enter your myHS credentials. That should fix the issue.

                      I guess this must update the certificate details or something.

                      Hope this helps people in a similar position.

                      Marty
                      My IFTTT integration automatically started working again when the certificates were updated.
                      HS 3.0.0.548: 1990 Devices 1172 Events
                      Z-Wave 3.0.1.262: 126 Nodes on one Z-Net

                      Comment


                      • #12
                        Originally posted by sparkman View Post

                        My IFTTT integration automatically started working again when the certificates were updated.
                        Interesting. I even got an email from Ifttt about the loss of connection:

                        "We can’t connect to your HomeSeer.
                        Have you updated your password recently, or made some other changes? It could also be due to improvements that have been made to the service.
                        The good news: you can fix it.
                        Click through to reconnect."


                        Anyway, it seems to all working now.

                        M
                        iCore5 Win 10 Pro x64 SSD

                        HS3 Pro Edition 3.0.0.435 Windows

                        BLOccupied:,Device History:,Yamaha:,UltraMon3:,mcsXap:,Restart:,UltraNetatmo3:, UltraM1G3:,Ultra1Wire3:,BLBackup:,Harmony Hub:,DoorBird:,UltraECM3:,Nanoleaf 3P:,UltraRachio3:,Z-Wave:,SDJ-Health:,BLGarbage:,Blue-Iris:,Chromecast:,Pushover 3P:,EasyTrigger:

                        Comment


                        • #13
                          Alexa smarthome skill still will not link although home automation skill does.

                          Comment


                          • #14
                            If anyone is still experiencing problems from this issue, please contact support directly - thanks
                            Learn About HomeSeer

                            Comment

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