Homeseer Not Logging Switch Actions

[homenewbie78]

Hoping someone has insights on this problem and would be kind enough to share them... have a light switch in my pantry that i can control from homeseer (web or mobile), but when I turn the switch on or off manually, the actions don't show up in the log (even though the light turns on and off). Have a timer set up for the light to shut it off, but it never starts to run because homeseer doesn't seem to know that the switch was turned on. Is there any chance anyone has any thoughts on why this might be happening and how to solve it?

Thanks,
Orrin

[Rupp]

What kind of switch are you using. Some switches do not report their status.

[homenewbie78]

Thanks Rupp. Its a cooper aspire on/off switch. No dimmer. All the other similar switches in the house report their status when they are pressed.

[Rupp]

Is this switch farther away from your Z-Wave interface than others? What version of the Z-Wave plugin are you running?

[BraveSirRobbin]

Click on the devices 'status' then the 'Z-Wave' tab and see if that switch has an association to HomeSeer as shown in the screen shot below.

[homenewbie78]

Just updated the z-wave plugin to 3.0.2.0, but that didn't change anything. The switch is within 6 ft of 8 other cooper aspire switches.

The device is associated with homeseer, but there is no association group listed.

[BraveSirRobbin]

Just updated the z-wave plugin to 3.0.2.0, but that didn't change anything. The switch is within 6 ft of 8 other cooper aspire switches.

The device is associated with homeseer, but there is no association group listed.

Can you provide a screen shot with the association arrow expanded like I did in my above post?

[homenewbie78]

No problem. Screenshot attached.

[homenewbie78]

When I look at other switches that are working normally and registering in the log when they are triggered, they don't have any associations with Homeseer like that switch does.

[homenewbie78]

For reference we have just over 200 devices in the house that are being controlled by homeseer. Almost all of them are light switches and outlets.

[BraveSirRobbin]

I'm far from an expert in HomeSeer, but I believe you need to click on that 'Add Association' button... Maybe others will chime in to see if my assessment is accurate.

[homenewbie78]

I clicked on "add association" and now it works. Not sure how other switches are working fine without that affiliation, but this did the trick. Thanks!!

[Lewis-H]

Hardware Installation
1. Unpack the HomeTroller Zee, Ethernet cable and AC power supply.
2. Connect the Ethernet cable to your HomeTroller Zee and to a network port on your internet router.
3. Connect the AC power adapter to your HomeTroller Zee to begin the boot process. Allow the unit to boot fully
(about 45 seconds to 1 minute).
Accessing the Web Interface
Once the unit boots, you’ll need to access the
web interface to set the system up. The method
below should work with any web-enabled device.
We recommend using Google Chrome
1. Navigate to http://find.homeseer.com
2. Click the “Search” button. Your
HomeSeer system should now appear at the bottom.
3. Click the IP address hyperlink to access your system’s web interface.