Hi all. I am in a prolonged, 6 week homeseer disaster where my hometroller sel died, and it took this long for tech support to agree that that was the problem I was having. So I am trying to install on a windows 10 machine, and I can't get my Nortek Zwave interface to install. I am following the updated driver install instructions here:
https://docs.homeseer.com/display/HS...e+Driver+Setup
When I plug the dongle in, it shows up as a COM port in Device manager, and not Other Devices. Windows automatically installs a driver as soon as its plugged in.
I update the driver per the instructions, and it seems to go fine, and it instructs a restart. After the restart, in device manager, the dongle shows up as Silicon Labs CP210x USB to UART Bridge, still in the COM ports, but now it has a yellow exclamation point, and when you click on properties, it says the device won't start.
Homeseer is unable to initialize the zwave interface in this condition. I've tried uninstalling the hardware and starting from scratch several times, and no changes. Did anyone else run into this? Any suggestions?
https://docs.homeseer.com/display/HS...e+Driver+Setup
When I plug the dongle in, it shows up as a COM port in Device manager, and not Other Devices. Windows automatically installs a driver as soon as its plugged in.
I update the driver per the instructions, and it seems to go fine, and it instructs a restart. After the restart, in device manager, the dongle shows up as Silicon Labs CP210x USB to UART Bridge, still in the COM ports, but now it has a yellow exclamation point, and when you click on properties, it says the device won't start.
Homeseer is unable to initialize the zwave interface in this condition. I've tried uninstalling the hardware and starting from scratch several times, and no changes. Did anyone else run into this? Any suggestions?
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