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Root Devices Missing for 3 plugins, HS logging 100's Errors at HS Startup

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    Root Devices Missing for 3 plugins, HS logging 100's Errors at HS Startup

    Recently my HS system is logging 100s of Parent/Child errors on startup. It appears to be related to missing Root Devices for 3 of my plugins (LutronCaseta, OMNI, BOSESoundTouch). I've tried Disenabling/Enabling the Plugins. Just FYI...the devices shown as missing root devices appear to still work?
    Any suggestions? Thanks in advance for anyone's help...Ken

    Examples:
    Issue checking parent device (243) LutronCaseta LutronCaseta Lutron Bridge Pro
    Device (244) LutronCaseta LutronCaseta Home/Away is marked as child, but does not reference any parent

    Issue checking parent device (3) OMNI OMNI Root Device
    Device (3) OMNI OMNI Root Device references a child device with a device ref of 271 but the device does not exist

    #2
    Under Setup/Labs, have you tried to Fix Parent/Child relationships?
    Jon

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      #3
      Can you restore a backup before this happened?
      HS4Pro Running on a Raspberry Pi4
      68 Z-Wave Nodes, 175 Events, 359 Devices
      UPB modules via OMNI plugin/panel
      Plugins: Z-Wave, OMNI, HSTouch, weatherXML, EasyTrigger
      HSTouch Clients: 3 Android, 1 Joggler

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        #4
        I had the same problem. About 2 weeks ago my Monoprice Amp plug-in suddenly started generating parent-child errors on HS3 startup for all it's devices. Yesterday my CpsTuya plug-in started doing the same thing for all it's devices. The only changes to the system were some Windows and .NET updates. One group of updates a couple weeks ago and another group yesterday morning. The updates coincided with the parent-child errors so that seems the most likely cause.

        I followed Jon's suggestion and that seems to have fixed it!

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          #5
          Still having Parent/Child issues, tried running Jon's suggestion "Setup/Labs, have you tried to Fix Parent/Child relationships", unfortunately didn't help.

          Comment


            #6
            Originally posted by klundysr View Post
            Still having Parent/Child issues, tried running Jon's suggestion "Setup/Labs, have you tried to Fix Parent/Child relationships", unfortunately didn't help.
            Have you tried manually repairing them with this?

            https://forums.homeseer.com/forum/3r...r-3-homeseer-4
            Jon

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