HS4 is failing to shutdown without forcing a reboot on my windows 10 laptop. Anybody else seeing this? I find some old issues back in Feb 2020...but missed it if someone has posted this recently. It's happened 4 or 5 consecutive times now. I have not added any device or plugins since the upgrade to the latest version.
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Anybody else having shutdown problems with last HS4 version upgrade?
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Originally posted by ts1234 View PostHS4 is failing to shutdown without forcing a reboot on my windows 10 laptop.
Mike____________________________________________________________ __________________
HS3 Pro Edition 3.0.0.548, NUC i3
HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti
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Thanks!
Task Manager will kill the process. The laptop has an SSD. If it's just been restarted it will shut down today. I will kill the plugins 1 at a time next time it happens. Any idea why when I first expanded it in Task Manager they were 10 or so windows console session under it, but when I look at it now there are zero listed in above all the plugins? Is this just how plugins "connect" at startup?
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I don't know what the multiple instances of Windows console are about, but I just checked and I show about 20 of them. FWIW, it does not appear that they interfere with shutting HS down on my (HS3) system.Mike____________________________________________________________ __________________
HS3 Pro Edition 3.0.0.548, NUC i3
HW: Stargate | NX8e | CAV6.6 | Squeezebox | PCS | WGL 800RF | RFXCOM | Vantage Pro | Green-Eye | Edgeport/8 | Way2Call | Ecobee3 | EtherRain | Ubiquiti
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This had not happened again since my original post. I could not remotely shut down a plugin that seemed hosed (Marantz). I logged in via my remote access program to the PC and tried to shut it from HS4 "X" for the program. It give the q prompt to verify I want to shut down, but then fails to do so. When I go to task manager, it lists nothing running but HS4 (see below). It will not shut from there either.
Any more ideas?...guessing I need to open a support ticket.
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