Originally posted by Uncle Michael
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I've been more 'lurker' on this board, but have been using HomeSeer products for the past 6 years or so...
I worked at Apple. My team created Mac Mini and Apple TV. And I heading up the Technology Advancement Group for many years before retiring.
That said, as I alluded to before, if someone were to curate an index, pointing to "current" basic information (Especially with respect to HS4), I think that reference could be very useful, and easy to create. And while some of this information exists, having a single reference to point new users to would be helpful.
And under each section, simply pointing to where the information can be found would be helpful.
Start with the basics, but expand over time to include more references...
Example:
HS3
- Getting Started
- Adding Plugins
- Adding Devices
- Creating Events
- Supporting Z-wave
- etc...
HS4
- Getting Started
- Adding Plugins
- Adding Devices
- Creating Events
- Supporting Z-wave
- etc...
- Getting Started
- Adding Plugins
- Adding Devices
- Creating Events
- Supporting Z-wave
- etc...
HS4
- Getting Started
- Adding Plugins
- Adding Devices
- Creating Events
- Supporting Z-wave
- etc...
It would be nice to have a 'known' place to go for answers... Or at least to check first.
The alternative to this is that users have to 'guess' what terms 'might' get them the information they are looking for, search the forum, and 'maybe' find useful information...
That is frustrating at best, and as CW! pointed out, we don't know what the 'best' answer is. And we don't know if something from 8 years ago is still relevant.
But the complexity of implementing "Home Automation" solutions is what is making "Digital Home Assistants" popular. Digital Home Assistants can't do a fraction of what a home controller can do, but ANYBODY can add an Echo and some Hue lightbulbs and then be able to say, "Alexa, turn my lights on."
The threat to companies like HomeSeer Technologies, is that as the consumer product manufacturers evolve their offerings, making their 'smart hubs' more capable, they will eventually do enough, and do it easy enough, that consumers will embrace that solution over more functionality. There are more people that want to do a lot of simple things, than the niche market of people that want to 'fully automate' their home. And because every fully automated smart home is custom, it is a harder challenge to support.
If HomeSeer Technologies is happy with their niche market, and do not aspire to increase their market penetration, that is their choice.
But to my point, I can easily speak with my Alexa device, I have been unable to get my Homeseer controller to do the same (and I've tried). One just works out of the box, the other 'requires' knowledge of how to get the feature enabled.
If I were advising HomeSeer Technologies, I'd suggest they consider enabling basic features that consumers of "Digital Home Assistants" are being trained to expect. Features like voice interaction, geofencing, etc. There are more, but I hope I've made my point.
Expecting external developers to 'support' Homeseer features, is giving control of technology essential to Homeseer to someone else. Apple/Steve had the goal of controlling their own destiny. I wonder if Homeseer has the same intentions...
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