Originally posted by ewkearns
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HST Support is Great!
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Originally posted by mulu View PostThat was directed at Eman, not you.HomeSeer Version: HS4 Pro Edition 4.2.19.0 (Windows - Running as a Service)
Home Assistant 2024.3
Operating System: Microsoft Windows 11 Pro - Desktop
Z-Wave Devices via two Z-Net G3s
Zigbee Devices via RaspBee on RPi 3b+
WiFi Devices via Internal Router.
Enabled Plug-Ins
AK GoogleCalendar 4.0.4.16,AK HomeAssistant 4.0.1.23,AK SmartDevice 4.0.5.1,AK Weather 4.0.5.181,AmbientWeather 3.0.1.9,Big6 3.44.0.0,BLBackup 2.0.64.0,BLGData 3.0.55.0,BLLock 3.0.39.0,BLUPS 2.0.26.0,Device History 4.5.1.1,EasyTrigger 3.0.0.76,Harmony Hub 4.0.14.0,HSBuddy 4.51.303.0,JowiHue 4.1.4.0,LG ThinQ 4.0.26.0,ONVIF Events 1.0.0.5,SDJ-Health 3.1.1.9,TPLinkSmartHome4 2022.12.30.0,UltraCID3 3.0.6681.34300,Z-Wave 4.1.3.0
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Indeed thanks for the acknowledgment from the OP. Some people will never be satisfied and that's ok, it just who they are. Again thanks for the kind words.πββοΈ Support & Customer Service πββοΈ Sales Questions π Shop HomeSeer Productsβ
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Rupp If you partially refer to me, let me make it clear that I frequently praised the HS system both on this forum and off this forum. I have also helped a good number of people with questions on this forum which helps HS because
a) those people don't have to contact HS for support which helps you with having more resources for development and
b) it gives HS a good reputation for good community support.
But here I am with my system down for over two weeks and all you can do is telling people they can have their money back and HS can be hardly bothered to help me in this situation. Only Mark triggered some action though I haven't really received any help yet. So am I ticked off? You bet!
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Originally posted by MattL0 View PostI like support. I just donβt like ruppβs oneπββοΈ Support & Customer Service πββοΈ Sales Questions π Shop HomeSeer Productsβ
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