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What happened to the online help files at HS.com?

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    What happened to the online help files at HS.com?

    What happened to the online help files at HS.com? When I'm away from my PC, which is a lot, how do we access the help files?
    -Rupp
    sigpic

    #2
    The online help files have sometimes been available and sometimes not during the past couple of months. I also just built a new system and discovered that you need to have Java installed in order to use the index.
    Best regards,
    -Mark-

    If you're not out on the edge, you're taking up too much room!
    Interested in 3D maps? Check out my company site: Solid Terrain Modeling

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      #3
      Mark,
      This links aren't there anymore. The site has been revamped and a lot of stuff is gone.
      -Rupp
      sigpic

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        #4
        I was going to suggest clicking on 'help' on your web page (which goes to /webhelp/homeseer.htm)

        However, the index pane (on the left) must come from somewhere other than your local computer, because I tried it on mine and I get the right hand pane, but not the left...

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          #5
          Firtha.
          It's a java applet and requiers you to download suns java.
          -Rupp
          sigpic

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            #6
            Java's fine; I use jedit as my editor. The error is attached, cuz I can't seem to figure out how to paste a picture....

            I'm sure it was working yesterday...
            Attached Files

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              #7
              I was using the online help system yesterday and it died right in the middle of my session. Maybe they're having server issues.
              John
              Hardware: i5-6400T w/16GB RAM & SSD w/HS3Pro, Z-Net, Harmony Hub x2, Echo Dot x2, Ocelot
              Plugins: Z-wave, HSTouch, BLBackup, Harmony, GTS CPUXA, UltraMon3, Nest
              HSTouch: Multiple Android Devices; 5 x ToteVision MD-1001 10.1" Win 7 Tablets
              Devices: Cooper RF9501 x4, RF9517 x6, RF9534 x1, RF9540-N x7, RF9542 x1, RF9542-Z x2, RFHDSCG x1, RFWC5 x5; Intermatic HA02 x6; FortrezZ MIMOLite x3; Leviton VRPD3-1LW x4, VRR15-1LZ x6; Nest Tstat & 9x Protects; Dragon PD-100 x3, PA-100 x3

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                #8
                Guys,
                Have you been to the HST site? They have redesigned it and apparently gotten rid of the help file link.
                -Rupp
                sigpic

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                  #9
                  If you're desperate, you can use the help hosted on my server

                  For HS: http://www.fudaserve.com:8245/webhelp/HomeSeer.htm

                  For HSP: http://www.fudaserve.com:8245/HSPhon...lp/hsphone.htm

                  Usual guest access should get you in
                  John
                  Hardware: i5-6400T w/16GB RAM & SSD w/HS3Pro, Z-Net, Harmony Hub x2, Echo Dot x2, Ocelot
                  Plugins: Z-wave, HSTouch, BLBackup, Harmony, GTS CPUXA, UltraMon3, Nest
                  HSTouch: Multiple Android Devices; 5 x ToteVision MD-1001 10.1" Win 7 Tablets
                  Devices: Cooper RF9501 x4, RF9517 x6, RF9534 x1, RF9540-N x7, RF9542 x1, RF9542-Z x2, RFHDSCG x1, RFWC5 x5; Intermatic HA02 x6; FortrezZ MIMOLite x3; Leviton VRPD3-1LW x4, VRR15-1LZ x6; Nest Tstat & 9x Protects; Dragon PD-100 x3, PA-100 x3

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                    #10
                    FYI, next build of DM will allow user to optionally install webhelp on HomeSeer machine.
                    Jim Doolittle

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