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New User - LicenseID and Password not working

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    New User - LicenseID and Password not working

    I just bought a Hometroller Pi and an HS4 Std license. Went to the local IP registration page and it just hangs when I input my license and password. After a reset of the controller it then says LicenseID/password combo invalid, or something to that effect.

    I've tried support several times and left 2 voicemails. Anyone know if there's an easy fix that I'm missing?


    #2
    go to this page: https://homeseer.com/support-home/
    scroll down and see if you can request your codes.
    HS4Pro Running on a Raspberry Pi4
    68 Z-Wave Nodes, 175 Events, 359 Devices
    UPB modules via OMNI plugin/panel
    Plugins: Z-Wave, OMNI, HSTouch, weatherXML, EasyTrigger
    HSTouch Clients: 3 Android, 1 Joggler

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