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    HS Touch plug in stopped working

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ID:	1439656 My HS Touch is checked in the setup tap but when i go to the plug in page it says its N/A ? How Can I fix this? Now my phone can not see my homeseer.

    #2
    It is my understanding that HSTouch was added into the HS executable some time ago. Notice that it says “built in”... In other words, it is no longer a plugin.
    HomeSeer 2, HomeSeer 3, Allonis myServer, Amazon Alexa Dots, ELK M1G, ISY 994i, HomeKit, BlueIris, and 6 "4k" Cameras using NVR, and integration between all of these systems. Home Automation since 1980.

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      #3
      yes it was built in to my controler was working and now it says i need to go to set up and make sure its on. it is on but still in the plug in it is not on

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        #4
        What exactly are you seeing on your HSTouch clients.
        -Rupp
        sigpic

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          #5
          is this what you asking for?

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            #6
            What is/are the exact error(s) that you are getting on your HSTouch clients when they try to connect?

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              #7
              unable to communicate with HS Touch, check homeseer log . make sure HS Touch is running

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                #8
                will this help?

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                  #9
                  Originally posted by iceman steveo View Post
                  Click image for larger version

Name:	Capture.JPG
Views:	70
Size:	12.7 KB
ID:	1439656 My HS Touch is checked in the setup tap but when i go to the plug in page it says its N/A ? How Can I fix this? Now my phone can not see my homeseer.
                  This screen looks fine. Read N/A as "Not Applicable," since you don't have or need a PI specific license.
                  HomeSeer Version: HS3 Pro Edition 3.0.0.500
                  Operating System: Microsoft Windows 10 Pro - Work Station

                  Enabled Plug-Ins:
                  2.1.0.119: AmbientWeather | 3.0.21.0: BLLock | 2.0.24.0: BLUPS | 1.3.6.0: Device History | 3.0.0.56: EasyTrigger | 3.1.0.7: MeiHarmonyHub | 3.0.6681.34300: UltraCID3 | 3.0.6644.26753: UltraLog3 | 3.0.6554.33094: UltraMon3 | 3.0.0.91: weatherXML | 3.0.1.245: Z-Wave | 3.0.51: HS Touch Designer | 3.0.0.40 Z-Seer+

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                    #10
                    if i was to upgrade to HS4 would that fix this ?

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                      #11
                      Originally posted by iceman steveo View Post
                      if i was to upgrade to HS4 would that fix this ?
                      I would not expect it to.

                      I think you may be going about this in the wrong direction. HSTouch is probably running on your HS3. Maybe your client(s) just can't get to it now. How do your clients connect to it? Do they connect directly on your LAN, or are you using MyHS or a DNS service? What changed between when they worked, and now?

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                        #12
                        Originally posted by iceman steveo View Post
                        Click image for larger version

Name:	Capture.JPG
Views:	70
Size:	12.7 KB
ID:	1439656 My HS Touch is checked in the setup tap but when i go to the plug in page it says its N/A ? How Can I fix this? Now my phone can not see my homeseer.
                        My HS3 shows exactly the same, and it is working just fine with three or four full time HSTouch clients.

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                          #13
                          What does the log say? Do you really mean to use port 80? Did this ever work? If so, what changed?
                          HomeSeer Version: HS3 Pro Edition 3.0.0.500
                          Operating System: Microsoft Windows 10 Pro - Work Station

                          Enabled Plug-Ins:
                          2.1.0.119: AmbientWeather | 3.0.21.0: BLLock | 2.0.24.0: BLUPS | 1.3.6.0: Device History | 3.0.0.56: EasyTrigger | 3.1.0.7: MeiHarmonyHub | 3.0.6681.34300: UltraCID3 | 3.0.6644.26753: UltraLog3 | 3.0.6554.33094: UltraMon3 | 3.0.0.91: weatherXML | 3.0.1.245: Z-Wave | 3.0.51: HS Touch Designer | 3.0.0.40 Z-Seer+

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                            #14
                            this setting was in there I did not set it, The only thing i did was I download HS designer and ran that program. could that have changed the port? what port should it be on? Sorry about all the questions but my system has been a good one with no issues till this. so I"m kinda new to all this.

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                              #15
                              I think you have to go into the ini file to change the HSTouch port on the HS3 side.

                              What happened when you ran HS designer?
                              Did it connect to HS3? Will it still connect to HS3?
                              Did you deploy any project to your client(s)?

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