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HS Touch plug in stopped working

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  • joegr
    replied
    No, just HSTouch and HSmobile

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  • iceman steveo
    replied
    I understand , how about the plugin BL Control ever use that to control the app from your phone?

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  • joegr
    replied
    That's really odd. I don't know what else to offer, other than the standard IT advice ("Try rebooting the HS PC.")

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  • iceman steveo
    replied
    hold on this is what it says ( Connected but unable to communicate , check Homeseer log, Is HSTouch Running ? )

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  • iceman steveo
    replied
    Sorry new to all this yes on my phone I use the MyHomeseer in the settings. the port setting is at 10200. the error message I get it connected but unable to communicate check the log if Homeseer login is HS Touch

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  • joegr
    replied
    That seems contradictory (connected but can't log in).
    You won't answer, so I'll just assume then that you are using MyHS. Maybe the problem is there?

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  • iceman steveo
    replied
    ok Phone settings are port 10200 and now my phone says its connected but unable to log into HS Touch to make sure HS Touch is running

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  • joegr
    replied
    Those port settings actually don't apply to HSTouch. The default HSTouch port is 10200. That is set for HS3 in the hspi_HSTouch.ini file in the config folder. Unless you have changed it, I think it's fair to assume it is still 10200. (The control and the speaker client ports are different things, nothing to do with HSTouch.)

    I know that you want to point at HS3, but that's not what I'm asking you to check. Maybe I can or can't help you, but I can't help if you are unwilling to check your CLIENT side settings on HSTouch on your phone, not on your HS3 PC. Also, still need might help to know if you are set to directly connect to HS3 on your LAN, or if you are going through MyHS or some other service to get to it on the web.

    Also, since Designer apparently is no longer connecting to HS3 (It must have connected before if it did anything to your client), it would be good to check those settings. Tools - Connection defaults. Again, the port should be 10200. The IP address should be your HS3 PC, then it should be your user name and password. (Same ones you use to log into HS3, usually.)

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  • iceman steveo
    replied
    sorry No never connected and my defalt port settings are

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  • joegr
    replied
    I can't think of anyway that Designer could have put anything on your phone. It is only able to deploy HSTouch projects to the HSTouch client already open and running on your phone.

    You never answered if you were connecting directly or not. Have you checked the connection settings on your client to see if they are correct. Also, did you try those settings on Designer to get it to connect?

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  • iceman steveo
    replied
    yes I'm running the designer on my PC.

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  • iceman steveo
    replied
    It would let me design some things but when it as me to save them I said no. So I don't think it ever did connect. and I just tried it and it don't connect. It did put an Icon on my phones home page but I uninstalled it

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  • joegr
    replied
    Originally posted by iceman steveo View Post
    Designer did put an icon on my phone but did not do anything so i took it off me phone. you know thats when my HS Touch app stopped working. OMG how do I fix That?
    That's confusing. You are running designer on a PC, correct? (I don't know of any phone/tablet version of designer itself.)

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  • iceman steveo
    replied
    after I started designer it would tell me it disconnected from it.

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  • iceman steveo
    replied
    Designer did put an icon on my phone but did not do anything so i took it off me phone. you know thats when my HS Touch app stopped working. OMG how do I fix That?

    Leave a comment:

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