Announcement

Collapse
No announcement yet.

Is the HSP uninstall finished

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Is the HSP uninstall finished

    Due to my PCI modem failing, I removed the modem and uninstalled Homeseer phone. Now on boot up I get a driver load failed error message and HS reports that COM1 is open, keeping the Ocelot connected to COM 1 from being recognized.

    If I restart HS, then the Ocelot attached to COM1 is now recognized. This is a hastle on reboots.

    Is there a way to confirm that HS Phone is completely uninstalled? I uninstalled through add\remove programs using the modify option and uninstalled the modem device in device manager. This seems software related.

    Thanks

    #2
    Did you go into the HS options and tell HS not to start HSP?
    💁‍♂️ Support & Customer Service 🙋‍♂️ Sales Questions 🛒 Shop HomeSeer Products

    Comment


      #3
      Yes I did... I think...

      When HS starts the log reports that "Homeseer Phone unavailable" which makes me think it trys to load it for some reason but sees that it is not there. I will have to double check when I get back.

      My wireless card drops off the network for some reason, So I cant manage the setup from here.

      If it aint broken.....dont be afixin'

      Comment

      Working...
      X