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Contemplating switch from Smartthings. How is the HomeSeer hub support?

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    Contemplating switch from Smartthings. How is the HomeSeer hub support?

    A year and a couple months ago I decided to buy a Smartthings ADT Hub. The ADT support was ending, but it was on sale, and I needed a zwave hub to use the Homeseer switches that I was set on getting, along with my zwave schlage door lock. I got a few things working with plans to do more later. Even bought an extra hub for my office to use later.

    Fast forward to today when I find out that Samsung is discontinuing support and bricking the ADT Hubs. They were first released in 2017. Not a very long life span. Starting next month I will have no zwave support, and a bunch of bricked sensors.

    Main question is: How long have people owned their homeseer z wave hubs? Are there any discontinued hubs? Do the discontinued hubs still work? Why do people upgrade their homeseer hubs? Better and faster, or are some forced to upgrade. Are there other Z wave hubs that people here are using?

    How is the alexa integration with homeseer hubs, and also integration with the z-wave schlage connect lock? I expect that it would be easier to do routines with the homeseer light switches at least. It took a lot of work to get them to work with smartthings (at one point double tapping turned on all the lights at once). A few months ago that stopped working though, might have something to do with them completely retiring to old smartthings app.

    I actually just spent a number of hours yesterday to set up a routine to use a soon to be defunct ADT sensor to do an alexa routine. Worked great. I also set up the switches to run with voice commands and integrate with alexa. Worked great again. Next month nothing will work at all. My blank face of disappointment can not be overexaggerated.

    #2
    HS has two different types of z-wave interface. One is the z-wave stick and one is the z-net device. The z-wave stick is a USB device that you plug into your computer. The z-net device is an Ethernet device. The advantage of the z-net is that you can install it at the most ideal/central position in the house and you can also use multiple z-nets. Also if you have a detached house it helps. I use the z-wave stick and have it on an approx 5' USB extension cable so I can get it away from the desktop and other equipment. I just purchased their new z-wave stick which was on sale yesterday ($10 off). The only reason I purchased it was because it has the 700 series chipset instead of the 500 series chipset. I am planning to add a few wireless devices and the ones based on the 700 series chipset supposedly last much longer on a set of batteries. Plus a bug in the HS system deleted all my z-wave devices so I have to redo everything anyways. Besides of loosing all my z-wave devices at one point and losing all my events at another point (after upgrading to HS4) things were running pretty good. Integration with Alexa is ok. I have an Echo in each room, corridor, garage, etc. I wish it would be better but I think the problem is more on the side of Amazon and not HS. The nicest thing would be if the Echo's are aware of the location so you don't have to say "Turn on office fan" but just "Turn on fan". I am not sure about the long term viability of HS. They seem to kind of fall behind lately but otherwise it is a great system. Upfront cost is a bit high but there are no monthly fees and it does not depend on the internet (two of my biggest criteria).

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      #3
      Originally posted by Graeme_C View Post
      A year and a couple months ago I decided to buy a Smartthings ADT Hub. The ADT support was ending, but it was on sale, and I needed a zwave hub to use the Homeseer switches that I was set on getting, along with my zwave schlage door lock. I got a few things working with plans to do more later. Even bought an extra hub for my office to use later.

      Fast forward to today when I find out that Samsung is discontinuing support and bricking the ADT Hubs. They were first released in 2017. Not a very long life span. Starting next month I will have no zwave support, and a bunch of bricked sensors.

      Main question is: How long have people owned their homeseer z wave hubs? Are there any discontinued hubs? Do the discontinued hubs still work? Why do people upgrade their homeseer hubs? Better and faster, or are some forced to upgrade. Are there other Z wave hubs that people here are using?
      I don't know that Homeseer has ever formally terminated one of their "hubs". It is worth noting that HS is really a software product, and their hubs are just prepackaged computers bundled with a zwave chip and their software. They are not appliances like Smartthings, Vera, or such. If you simply buy a zwave stick and a Homeseer license you can run it perpetually on whatever PC or Linux hardware you'd like. As for versions, I still use HS3 on my two main installs, and have only one raspberry pi with HS4 on it. HS3 still works great. I would bet that some people are still using HS2 because it's been configured and works fine.

      I don't know that you'd need to upgrade the hub hardware unless it reached its natural end of life or if you somehow exceeded its stated capacity. For example, the small linux hub has some capacity limits that you might exceed, so as you grow you'd upgrade to a bigger one. Otherwise, you run it till it dies.

      You'll have no problem integrating your lock, or Alexa.






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        #4
        It would not surprise me if there are still active HS1 installations. if Homeseer shuttered their doors tomorrow, your HS software would continue to work with all currently supported zwave devices until your death. The myhs service is convenient but not required for HS to work. I had a 5 year old Hometroller S6 running WinXP. The hometrollers are based on shuttle pc's. Just like any pc, points of failure can include any of it's hardware, memory, ssd, motherboard. But also like any pc you can replace parts or the entire unit. A couple of years after I purchased the S6 I had to replace the cmos battery. Recently the S6 started having some boot up errors where it would randomly hang on restart; I suspect it's memory was going bad. One of these days I'll buy some new memory for it and see if I can restore it for use as a backup for it's replacement. I ported the system to a new shuttle computer with Win10. The Znets are based on raspberry pi's Their main point of failure is their memory card. My znet's original memory card lasted 5 years. It's highly recommended that you make a copy of the card so you can just pop your copy in when the old one fails. And of course as with all software backup everything, HS software and znet.
        HS4 Pro on Shuttle NC10U, Win10; Z-NET
        Number of Devices: 449
        Number of Events: 210

        Plug-Ins: Arduino, BLLock, DirecTv, EasyTrigger, Honeywell WiFi Thermostat, MeiHarmonyHub, PHLocation2, Pushover 3P, UltraM1G3, WeatherXML, Worx Landroid, Z-Wave

        External applications: Homebridge-homeseer, Geofency, EgiGeoZone.

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